Talk Home Phone Cards

I joined this organisation after seeing a link to their tariffs and rates online, which offered highly competitive discounted rates. Upon filling the information out and porting my number over, it took four attempts for my number to eventually be transferred over as each time doing it on their online platform failed. As a result I had to pay another month's payment to my existing provider, and when I contacted the company they acknowledged the multiple attempts made but believed they were not at fault. therefore I've no idea who's up fault for their system not working.

I put that behind me as just a problem with transferring that sometimes happens, and then started getting voicemails when the phone hadn't run and repeated text from people advising they could not get hold of me it was going straight to answer phone. again this company don't see an issue with this and it means that I've now requested a PAC code to leave them because they are absolutely horrendous and I cannot deal with the shocking level of incompetence from them.

Bought a card and used it for a couple minutes. 3 weeks later go to use I'd again and £4.50 has gone. My card has expired.

Attempted to call customer service nd it sent me to voicemail charging me £5 for the call.

Please boycott them. I will NEVER ENCOURAGE ANYONE TO USE THIS CARD AGAIN!

There are no positives.

Just bought a £5 calling card and when I try to make a call, it tells me pin number doesn't work.. How??? Do not waste your money... funny thing is many years back this used to be a legit company, I used them plenty of times without issues.. but now... SO SAD..

Update.

I've just tried the card again and guess what, it now tells me my card has no credit.. I haven't even used it.. this should be illegal..

Every time I use this card it disappoints me, firstly the minutes it says it offers us not what eventually, you get far much less Secondly it forces you to use the card all at once because if you have anything left after use use it once you can bet your life after 2 weeks they take back the credit. I see them as  something to make money. When you purchase something it belongs to you so what right have they to take back what’s left on your card. I had £1.70 left on my card and when I decided to use the card it had £0.90, another time I was told that my card had expired and I had the card for just over 2 weeks. It’s very frustrating and unfair and need to be examined by Trading Standard

I feel like I have been robbed by Talk Home. I bought 2 of your cards at the beginning of July. I used one of the card in July partly etc. I scratched the back of the 2nd card to make a call abroad on 27/09/2018, the pin on the back of my new card is not recognised and the customer's helpline does not exit. I emailed Talk Home on that day to make a complaint, no one responded to my email. One would have expected credits on these cards to have lasted much longer especially if the cards are not used at all. Lessons learnt... do not use or recommend this company to friends or family. Used other the services of other companies like Rebtel.

Why on earth would a company previously trusted by so many feel it's okay to treat customers badly? If a card states to offer over 200 minutes and then after only 30 minutes it cuts off to announce 'credit remaining 1 pence' it just screamsbad treatment! Worse still, when you try to ring customer service the line goes unanswered. I started the card at at £4.25. I was in the middle of a very emotional phone call and this is not the first time I've checked remaining credit to read pence after a brief call......Clearly someone has realised that treating customers like this £3 of the card they're on their way to a very healthy bank account which is very hurtful.

I bought phone card i tried to call ,calls does't go throw and what is funny £5 gone. no customers service at all no one answering phone or e-mail Be aware  , T A Y A W A Y . do not let them fool you this review written on 16/07/2018 Number of Star not diverse even 0

I bought a talk home phonecard .when tried to use it second I could not use it .All I get phone customerservice and refer to problem 24 .but their customer service does not exist.

I bought a £5 card thinking it would give me free calls to my friend France. I made several attempts to call my friend but in the end only left a message. I was charged £7 on my landline bill!!! DO NOT BUY THIS CARD

I bought this card to call Sierra Leone. Dialled the local access numbers, and each time the phone rings, as soon as the call is picked up, the call is disconnected and money deducted. This happen till all £5 was gone without actually talking to anyone.