Virgin Mobile www.virginmobileusa.com

The first month of service was accurate but limited. The second month I was cheated on the number of megabytes. I contacted them several times, but the problem was not resolved until after the month of service had expired. Even then I had to call and demand they give me a credit. The third month my service keeps disconnecting and going from EVDO to CDMA 1X which is virtually no speed.

When I contact support, there are so many voices in the background that I can barely hear the person I am speaking with. Support contacts all have heavy accents that are difficult for me to understand.

I would never recommend Virgin Mobile Broadband To Go to anyone. This is the worst service ever!

If you are trying to save money, with possibly taking the risk of not having service, or a faulty device then this is it. I have tried others, and sometimes have an issue with the service and devices as well... but the prices are very competitive. Customer service isn't good at all. If you have a problem I just wouldn't call. You really do get the run around. But for the price you really can't complain I suppose. If you are using a pay as you go phone, then sometimes topping up your original isn't enough. They come up with extra $5 here and there that they say you owe, but when you use a credit card you have to spend over $10 at least when using it online. Sorta confusing. I get the $35 because I feel I would be cheated if I were to spend more for the unlimited. Like I said... service is sometimes sketchy and unavailable.

Customer support is horribly slow - I waited for an hour and a half to get an answer from a semi-literate fool from some Third World cesspool. Of course, it was no help at all. There is no way to contact them, and no effective tech support. ABSOLUTE RIPOFF!!! Total hell to try to contact them at all. AVOID AT ALL COSTS!