Something Broadband, www.somthing.info

Something Broadband, www.somthing.info

User reviews
1.3

Customer Service

1.3

Reliability

1.4

Speed Consistency

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Something Broadband, www.somthing.info

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Something Broadband, www.somthing.info
1.23 13 user reviews
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48%
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192%
1.3

Customer Service

1.3

Reliability

1.4

Speed Consistency

1.3

Value For Money

User Reviews

Guest
1

Reliability

1

Customer Service

1

Speed Consistency

1

Value For Money

Just A Bunch Of Cowboys Took My Money And I Am Sti

Just a bunch of cowboys took my money and I am still waiting for my refund or installation, its never going to happen, they promised month on month to install, nothing happened, then they ignored my e-mails and calls, then the help line went dead. Don't know if they are still in business but they should not be. Con Men i would not touch them with a barge pole!!!!!!!!

Guest
1

Reliability

1

Customer Service

1

Speed Consistency

1

Value For Money

Where Has It Gone ??? It Was Never Any Good But No

Where has it gone ??? it was never any good but now it gone now, landline dead, adsl dead, web site dead, any one now where it's gone ?

Guest
1

Reliability

1

Customer Service

1

Speed Consistency

1

Value For Money

This Is One Of Those Service Provider Where Nobody

This is one of those service provider where nobody can complain about the service or the support.............. because there is none.

Down more than working, no response to emails, they do not answer the phone, cannot log onto their systems.

I am starting to think this company is a figmant of my imagination and I am going to wake up from this nightmare any moment...NOT

Guest
1

Reliability

1

Customer Service

1

Speed Consistency

1

Value For Money

Stay Away From These Criminals! I Signed Up For Th

Stay away from these criminals! I signed up for their phone and broadband service. After about 6 months, £90.00 of my hard earned cash, numerous unanswered phone calls and emails i have decided to kick them into touch. I never even got as far as being conected. They are the worst company I have ever had the missfortune to deal with. Please do not go anywhere near them!!!!

Guest
1

Reliability

1

Customer Service

1

Speed Consistency

1

Value For Money

I Actually Worked For This Company As An Installat

i actually worked for this company as an installation engineer.i was told at the start that this was going to be the next big thing.what o load of cobblers.

all of the engineers have now been made redundant and it looks like the whole company will go into administration soon

i worked my butt off to try and make this work for the customers that i installed for and i know a lot of other engineers that did the same,only to be stitched up by this company.most of us at time of redundancy were owed 8 or 9 weeks wages and now we have to wait while the recievers are appointed to try to claim any money back.

Guest
1

Reliability

1

Customer Service

1

Speed Consistency

1

Value For Money

I Am Fed Up , Terrible -- Everythig

I am fed up , terrible -- everythig

Guest
1

Reliability

1

Customer Service

3

Speed Consistency

1

Value For Money

This Company Is A Joke We Have Had Nothing But Pro

This company is a joke we have had nothing but problems from day 1. We went for the phone & broadband package but it took months for them to set up and then there were still problems. I had to take a number of days off work for them to come out & try and sort.

This was about 6 months ago - I now haven't been able to use my phone for nearly three weeks. About a week ago it took me an hour and a half to get through to the call centre (on my mobile so probably cost loads). All they could do was apologise & say they are aware of the network problem & should be back up the next day - that was a week ago & we still have no phone & can't get through to the customer service centre!!! I asked about cancelling but they want to charge me £95!! When I complained they told me they couldn't do anything & to put it in writing!

Guest
1

Reliability

1

Customer Service

1

Speed Consistency

1

Value For Money

Well, What Can I Say, They Are Absolutely Useless,

Well, what can I say, they are absolutely useless, when I do get through to them they seem to say things are, or will be ok shortly, the last time, i was without any phone services for near 2weeks, whether land line, or voip, no replys to emails, so contacted ofcom, they sent them an email and I now have my landline back, when next is this going to happen, as to there tv via broadband, well forget it, at present it sounds great, but there is always lag(sound not matching picture), better off getting freesat, or watching programes via the channels direct website's, it sounded to good to be true, and it was, JUST DONT TRY THEM, until they can provide a decent service to there already existing customers...

Guest
1

Reliability

1

Customer Service

1

Speed Consistency

1

Value For Money

Stay Away From Something Communications As They Ar

Stay away from something communications as they are rubbish, yes they maybe cheap but the service is terrible, you can never get through to them. I have tried on numerous occasions to get through to them this morning and when I do they cut you off. We have been without a phone now for nine days. Never again will I go with them again. STAY AWAY!!!

Guest

Contact Numbers Do Not Work. The Voice Over T

contact numbers do not work.

The voice over telephone line fails regularly which results in using a land line hence any saving projected in reality is not made. Actual final cost equivalent to B.T with with worst service

No answer is made to e-mails.to the company.

The only reasonable service was the installation however internet was not working for a period of two weeks waiting for changeover.

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