Smith Media Ltd www.smithmediagroup.co.uk

I was impressed with Clive the smoth media guy to start with BUT I was paying £30 a month and found out that I was really paying over the odds , So i asked him for a MAC code and since then I have been cut straight off , emailed them several times and no reply - ITS a joke and they actually owe me money which as soon as I get on internet I will be going to the consumer complaints - JOKE

If I could give this company no stars I would. I signed up for their broadband online. Have not heard a thing apart from receiving the next invoice by email. Avoid. This company take your money and provide you with zilch. Tried to phone but it goes to a fax machine. Have sent 2 emails, no reply to either. They must be making a fortune scamming people out of money. By the way, if you've made a payment, check your online banking direct debits. There will be a recurring dd for this company so please don't forget to cancel it!!!

AVOID!

Tried to sign up, they took my money and not heard a word from then. There only number for contact is a fax machine.

Stay well clear of this company.

Funny how all of these reviews are positive, I've recently purchased their unlimited package and have not heard high or low about when its coming or if my migration went through, and that was almost two weeks ago.

The "urgent" line is a fax number and they wont email me back.

Bit suspicious all these reviews are so close together.

Never heard of them before, now i know why.

Utter Terrible - stay well away, should have listened to my gut.

Only been with them for a couple of weeks, but really pleased so far with the speed of service. Not had reason to call tech support, so can't comment on them, but the pre-sales support was fine. Migration went smoothly too. Fingers crossed it continues.

Wow what a change! Far better than o2 I was with thats for sure, had an issue with download on a torrent and it was fixed within 20 minutes! Great service, does what it says on the tin!!!

really impressed with the service so far, good speed and stable connection. Not had one single problem, been live for over 4 months now, got to give them credit.

Went live a few weeks back and I have to say the service is great, the speed is perfect and great for gaming. Customer service is the best I have ever had as well!

Been live for 3 weeks after problems with Be with bandwidth and throttling I am getting constant good speed and no throttling and I download a lot due to my office backup connection. Glad to be with them!

I have recently been with O2 and talk talk and Smithmedia by far are the most helpfull ISP I hae been with . The speeds I get from them are constant and the downloads speeds are best I have from any other provider .

I would certainly recommend anybody using them . Cheers