Now www.mynow.co.uk

Right

Well you pay for 900mb and you only get 200mb. Then its not even a steady 200mb it drops to practically nothing and everytime i call them. We go through the basic stuff and then they say they will get back to you. Nothing

I spent an entire week at different times of the day taking screen shots of recommended speed test sites by them and i went and got 3 different wifi 6 engaged modems and after all this.

They tell me they cannot see anything wrong.

I had them on the phone screenshot plugged in and wired.

Tried for hours trying to get assistance and no manager or tl would ever get back to me after cs advised they would.

Honestly. Cannot wait to leave them and once i do. Off to umbudsman for service providers to seek reparation

Other then the pings not allowing me to play games online, I'm pretty happy with the service.

only provider which can currently be considered a broadband service as i live to far from exchange, normal adsl only offers up to 256kb. Cable broadband is not available.

The media seems to indicate NOW broadband maybe venturing into WIMAX technology in the near future, at least they have been granted the spectrum licenses, the question is will they make use of them, if another provider comes my way who offer WIMAX before they do, then bye bye NOW broadband, they better move their back sides, one of such providers is freedom4.

Found Now Internet reliable and faultless so far, after more than a year. Customer service is the most rapid I've known from an ISP. And at ten quid a month why is anybody complaining? No line rental either. Gives you complete independence from evil British Telecom.Highly recommended

I would only consider mynow connection if there is no other broadband available, performs more or less like 3g mobile access.

Now is not taking in any new customers. According to its outsourced customer service desk it is not taking in any new customers "while it evaluates new technology"

It is also cancelling contracts of "unprofitable radio sites", but, since it is taking in no new customers, it is creating self induced churn and then creating unprofitable.

After all, as it gets rid of customers its revenue shrinks. No new customers means no new revenue.

Add to this the fact that it is not at all cost competitive, and you have yet another failed ISP

I have had Now www.mynow.co.uk nearly a year no complaints, no trailing cables.

Cheap broadband with 1 bar signal when it finally does connect! I got cut off within 2mins of connection. Doesn't work in bad weather. PP Connection always Fails. Oh not to mention the flimsy aerial which could break due to wear and tear at any moment and if this does happen you get charged £150.00.

Avoid Now Broadband at all costs. The worst broadband provider that I have ever worked with.

If you can get it in your area, and if like me you don't have or need a home phone line I think Now broadband is a very good offer (£14 a month for 512Mb or £18 a month for 1Gb). I have had it for a few weeks now, and the service is perfect for my usage. 512Mb is fast enough to watch most streaming video etc. It's very simple to set up, and the customer service is very good (no waiting on the phone, 30 day money back period).

Initially I went for the new Now Laptop card; just because it was new I guess. Unfortunately, I live in the middle floor of block of flats, and I found the mini-aeriel did not work too great. However, the booster aeriel by a window did, but the lead is only about 40cm long, so it doesn't give me much room to move about whilst maintaining a high connection speed. However, this is more to do with my flat, and I have now ordered the larger USB modem, which has a longer cable, and I am looking forward to it coming tomorrow. I expect it will give me a near perfect high speed connection now. Also, the price may seem high for the speed, BUT if you don't need a phone line I think it's very good value. But like all things, it would be even better if it was a bit cheaper.

I think Now Broadband is a great alternative way for the public to get on the net, if you live in areas covered (mainly parts of London and its surroundings).

Now Broadband is worth a look if you don't want the expense of having either a BT line or cable service. If you don't like it, just send it back!

The modem etc arrives very quickly once you order.