LED Lights - www.ledlights.uk.com

LED Lights - www.ledlights.uk.com

User reviews
1.1

Value For Money

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LED Lights - www.ledlights.uk.com

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LED Lights - www.ledlights.uk.com
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1.1

Value For Money

User Reviews

Guest

Shocking Customer Service

generally appalling service, lie after lie on the help chat

Guest
1

Value For Money

Do Not Purchase From This Company

They take your money money and don't deliver goods, when try and contact them by all methose they do not respond

Guest

Do Not Use This Company

Once they have your money they dont care. Forget refunds, customer support... The lot. Even the threat of court action..... Theyll just ignore you. Less than one star but i cant do that here.

 you owe my mother money. Shame on you.

1Intrepid1
1

Value For Money

Fraudulent Company!

Be careful with this company as it has taken back goods and never refunded the money after agreeing to do so

1. lights shipped didnt match web site description

2. company agreed to take back lights and refund to my card

3. goods were picked up but no refund has happened even after 1 month

They pretend to inform a manager then do nothing

They are a fraudulent company. please be aware as it cost me a considerable amount of money

Sizes of cut out for lights was basically wrong

Lights were much bigger so 72mm cut out was needed instead of the 68mm on their site

I see from other reviews that they have done this to others.

I will be taking legal action as i see that others have reported to the police as well

they seem to be greeks operating perhaps in greece with a ltd company as a front in the UK

2
1Intrepid1

ok. It seems it was a administrative mistake as the salesperson no longer works there. So they have now processed the refund in full.

1Intrepid1

they also do business as LEDFIX SOLUTIONS LTD as companies house has the info on the company number 09737305

they also do business as LEDFIX.CO.UK

Their led light guarantees are worthless as

according to companies house they have GBP 100 of capital so could be a situation when they will not reimburse people and although they claim to have been in business for 6 years in LED lighting they company is barely a year old and has never filed.

The hungarian company director is Ms Alexandra Szoczin doing business in 156A Burnt Oak Broadway

Edgeware HA8 0AX

Guest
1

Value For Money

Dont Buy From This Company

It takes 7 days for the company to answer a mail, 8 days and still no products. The customerservice is a joke with rude stuff. Save your money and dont buy from this company, you will only get disapointed and mad.

Larry39
1

Value For Money

Ledlights Do Not Honour Their Guarantee

I purchased some LED downlights from LEDLIGHTS. After about one year one light failed and I cannot get any response from LEDLIGHTS to get a replacement. They do not respond to emails, they have no phone number so unless you actually go to their premises you will never get anywhere so the 5 year "guarantee" is useless. Avoid this company like the plague!

g4v1n
1

Value For Money

Avoid Like The Plague

This company are a disgrace. They will happily take your money under the promise of great customer service, products and a 5 year warranty. Do not be fooled!

Despite a promise of 3-5 working day delivery my order took weeks. Once i received the order it was incomplete. I spoke to somebody on live chat only to be cut off mid way, I emailed them only to have no response and the phone was never answered. Eventually got money back for missing products from credit card.

6 months down the line several of the lights stopped working. No live chat available, no response to email and now the phone number has been removed from their website. Luckily (I thought) I could find it on the invoice, unfortunately the 1st number on the invoice is now out of service and the 2nd one is for a double glazing company (who get 200 calls a week incorrectly). Unfortunately despite returns being under £100 (despite main order being well over this value) the credit card company can't do anything.

Avoid like the plague!

1
1Intrepid1

I dont know if you have given up but here is some info i got from companies house and their other website

jennyRO

A Company That Is Totally Untrustworthy And Unprofessional.

Out of an order of 22 GU10 LED units, 6 have already failed after less than one year. Upon trying to return faulty items was instructed to supply Credit card details from which Led would take 2.95 for the return of EACH item. Note that to return the 6 faulty items would cost only £2.88 small parcel rate. Subsequent attempts to contact this company by Email have failed and the supplied telephone number listed on my invoice belongs to another company. Unfortunately a company that must be avoided at all costs. I will just have to obtain replacements from another source.

Guest

Sham Bogus Company

This company (not worthy of the name) sent the wrong products, which also didn't work. Almost impossible to contact - phone number disabled, and they close live chat on you as they please.

AVOID LIKE THE PLAGUE!!!!!!!!!!!!

thrupennybit
1

Value For Money

Led Bulbs Exploding

I purchased a number of lighting sets from this company around 6 months ago. Those bulbs are now popping with the front lens being blasted out the front. Went to exercise my warranty rights only to find that they cannot be reached either by phone, live chat or email. DO NOT USE THIS COMPANY OR ANY OTHER WITHOUT A SOLID TRADING HISTORY!!!

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