
Beck & Call Services - www.beckandcall.co.uk
Value For Money
Beck & Call Services - www.beckandcall.co.uk
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User Reviews
Value For Money
Shocked And Disgusted
I called to enquire and get a quotation for cleaning my home. The rude lady on the phone said she couldn't understand me, and said I'd need to speak English! She then hung up the phone! I was born and educated in London, and am deeply offended.
Dear Client, my name is Angela and I am a manager at Beck and Call. I just came across your review. I must admit I am quite unsettled and shocked that our company may be associated with the kind of reply you describe. I will very much appreciate if we can verify if this was really some of us who replied and our number which you called. Please do get in touch with us. Rudeness and lack of attention are something completely unthinkable for us and I want to make sure that if this was some kind of incident it is not repeated. And of course, I want to be sure we rectify the situation and make you feel better about us. Unfortunately, some problems can assail us unexpectedly and it is then important that we resolve them. You can call the number above or email us, writing to my personal attention. We owe full respect to all clients who call us and unconditional apology if we are in the wrong. And we want to make things good!
Value For Money
Avoid
I regret to say we were disappointed. We used Beck & Call twice. The first time they were great. The second time we had a different cleaner and after four and a half hours the standard of cleaning was unsatisfactory. The cleaner was determined to do other chores (such as ironing) rather than those we requested (cleaning). After we raised it with the management the excuses they came back with were ridiculous. We also sent in some photos to back up our comments but they were ignored. I wouldn't recommend them after this experience.
Value For Money
Beck And Call Have Been Helping Me With Cleaning A
Beck and Call have been helping me with cleaning and ironing for the last few months. Great service! I would definitely recommend them.
Value For Money
Excellent Service
I am extremely pleased with the service I receive from this company. Their office is helpful with all my requests for home cleanings, even when I've needed them on short notice. I have only great things to say about my experience with Beck and Call.
Very Thorough And Professional Service!
Beck and Call were recommended to me by my sister in law, who is using them for nearly 2 years. Although the cleaner she has was fully booked and I was sent a different one, I must say that I am very happy. She is very thorough and her job is outstanding. The office staff is very helpful too. I’ve even got a free visit from their operation manager.
Value For Money
Great Service
I’ve used Beck and Call several times for move out cleans and regular cleans and each time have found them professional, helpful and a pleasure to deal with. The communication is always clear and so I always know exactly what the arrangement is. Great company, great workers. From management to my cleaning team, I have always had a fantastic experience. If you are in need of a regular cleaning or even just a one off deep cleaning I highly recommend this company.
Value For Money
Beck And Call Were Recommended To Me Recently By A
Beck and Call were recommended to me recently by a friend and I must say I was pleasantly surprised by their readiness to meet my specific needs. I can't do without my maid's help now, she does excellent job and is always on time.
Value For Money
Very Happy With The Service!
I booked them for my moving in cleaning and I was so impressed with the service that I decided to go for a regular service after that.
They are experienced, extremely professional and trustworthy.
Value For Money
Reputable Domestic Cleaning, Commercial And Carpet Cleaning
I strongly recommend Beck and Call (www.beckandcall.co.uk). I have used them for the past 3 years. In that time I have had two cleaners, both great. I had also had carpet cleaning once in six months at a discounted price. Look at their website, call them and explain what you want. Their office staff is very professional and follow up on any request you might have. Well, at least they have done so for for us!
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