BedCentre Online - www.bedcentreonline.co.uk

Sir, BedCentreUK online stores for Beds and Mattresses has no valid or reachable contact number.

Your ratings still show a significant support for that business

Can I ask based on what surveys you were managing this nonstandard information.

From ages, I was struggling to reach them. if your centre has right track of reviews, please provide the rating accurately so that the customers will get of your site.

ordered two adjustable single beds with drawers was not asked which side for drawers sent beds with the drawers on same side would exchange but with a sixty pound charge would not recommend to anyone waited a month for them as well

I received confirmation of my online order with this company detailing free delivery within 2-3 weeks. After 3 weeks I contacted them to ask when the bed would be delivered. The internet sales person wasn;t available and I didn;t get to speak to him for a further 2 days as he didn;t phone back as promised.

He told me they couldn;t deliver to my area after all and he had only discovered this after I had called 3 weeks after placing the order!

I was told they only check their internet sales once every 3 weeks which I find quite ridiculous, especially as my credit card had been charged.

To summarise,

Internet sales person was quite rude, did not offer an apology or an explanation as to a)why the web site states free mainland delivery when this service is not readily available, b)why they didn;t contact me before expected delivery time to let me know this, c)why they charged my card when they couldnt deliver the goods

VERY POOR customer service, would not recommend......