Oakwood Bespoke - www.oakwoodbespoke.co.uk

Nearly 2 years have passed with no customer service to correct incorrectly fitting wardrobe doors. The initial contracted fitter cancelled the fitting last minute due to a holiday so they sent a bathroom fitter who stated that he'd never fitted a wardrobe like ours and was finding it difficult! Our sliding doors don't close straight and yet we paid much more than we should have for the product we have received. DO NOT WASTE YOUR TIME OR MONEY USING THIS COMPANY! None of the staff we worked with 2 years ago are there anymore either and I can't see how we will ever get this sorted without a lawyer! EXTREMELY DISSATISFIED CUSTOMER!! Wish I'd read previous reviews warning people to avoid this company!

I used Oakwood bespoke for my last kitchen (oct 17) and after a good start designing it they completely disappointed when it came to deliver it. Timescales were not kept, kitchen parts not delivered as they should (for ex they got my workbench measurements wrong, 3 times!!!), elements forgotten and absolutely no customer service. It took my builders 12 days extra to fit this kitchen due to the 'mess up' from Oakwood, and when I asked for contributions to all the extra costs that had occurred they completely washed their hands and offered nothing.

This is the first time I'm ever leaving a negative feedback for any product but feel so strongly that they are truly an unprofessional and incompetent business.

Review of Oakwood Bespoke

just appalling. Terrible customer service, made loads of mistakes in our new kitchen then didn't want to know when it came to sorting out.

unnervingly polite...but only till you sign the contract. Then they couldn't care less basically

AVOID if you believe in things like value for money being treated with respect and courtesy and not being patronised as a customer...and of course if you want a top quality job doing.