SSH Fire & Security Ltd - www.sshfireandsecurityltd.co.uk
Value For Money
SSH Fire & Security Ltd - www.sshfireandsecurityltd.co.uk
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User Reviews
Value For Money
There Is Nothing Good On This Company
We were tricked by SSH fire and security, cost our whole savings some £7,500.00. And now we have lost it!
We are old age pensioners, its totally unfair what they have done..
The the owner of the company should be locked away!
Value For Money
Ssh Fire And Security Made Claims Which Were Untru
Ssh fire and security made claims which were untrue. Wish I had never heard of them. Service was bad
Value For Money
Gone Into Liquidation
This company has definitely ceased trading. I was contacted by Rancom Security, who say they have taken over the client list from SSH. They told me that the system I have from SSH is out of date and has been insufficiently maintained - also it does not have Police certification, which means that if the intruder alarm goes off the police will not respond. The carbon monoxide alarm failed last September and SSH were unable to provide a replacement. All in all I am very unhappy with the situation and am having to pay out to get a replacement system from Rancom. At least they have credited me with the remaining time on my SSH monitoring contract.
did you pay with your Creditcard/barclaycard? If so, I would contact them, we are!
Value For Money
Ssh Fire And Security Ltdi Would Not Like To Recommendthis C
Since buying the SShFie and security ltd system 18 months ago it was ok up until now as we did not have a problem but today a problem has arose4 and we are unable to get any reply from any of the listed phone numbers and it has been suggested on a couple of reviews that the company has gone into liquidation although I am unable find out so far.
They now call themselves Storm Security Systems.
We paid up for 10 Years and have only had the system for 13 Months I expect rancom will be taking over and honour all the existing contracts.
I have just had letter from them, they have now been taken over Rancom Security.
Value For Money
Ceased Trading
I have today spent hours on the phone trying to trace SSH/Storm Security, to no avail.
An ex-contractor has sent out a letter to take over our contract, however, he wants £850 to cover the next 3 years!!!
Fortunately, the current alarm monitoring service is up-to-date with their payments and as soon as this changes, they have a Duty of Care to continue to provide their service, should the payments fail in the near future.
The next step will be to engage another contract/service provider to maintain/service the equipment and to establish a new monitoring contract.
With a 90 year old parent, living independently, this service provision is essential peace of mind for the entire family.
Company Not Trading
Unable to contact company. They seem to have gone into liquidation
Me too. I keep getting alarm calls from the monitoring team when there are only my chocolate labrador and three cats in the house.If you manage to contact SSH that will call you back but never do.So wish I hadn't bought their system as there seems to be no follow up system and the police have now taken me off their list as SSH due to unforseen circumstances.
They are now trading under Storm Security Systems.
Value For Money
Overall Experience 5*
Well a big thumbs up to SSH I am so pleased with my new alarm – I suggest who needs one get one!
The service SSH provided was brilliant and very efficient.
Value For Money
Ssh Excellent Service
I recently had an alarm fitted by SSH I am over the moon feeling safe since having the alarm .... My whole experience from start to finish has been highly recommended. I thank the team very much for the professionalism and giving the piece of mind to my safety, I highly recommend if you are thinking having an alarm system go to SSH
Value For Money
5 Star Service
I had a security system installed by this company and have found it very useful, I am a single lady who recently lost my husband and feel very secure now I have the system in place especially with the medical response. The engineer who installed the alarm was extremely polite and professional. I am very happy with the service I have received from SSH Fire & Security.
Value For Money
Great Service
We had a system installed at our house in Jan 2013. The system installed give great peace of mind.
We have had our medical pendants replaced twice (free )
Super value for money. Our home is watched over 24 hrs a day. Very happy
Q&A
Why can the staff not reply to emails or phone calls? I have sent two emails and one letter and made a couple of phone calls since October 2015, the latest phone calls on Monday & Wednesday this week. I am trying to find out if the company is NPCC compliant, as Thames Valley Police will delete me from their response records today?
We had our alarm fitted in February this year, we are very pleased with it. The only problem we have is we have no instructions on how to reset etc. We had a power cut last week and I had to phone the engineer at 11 pm to get it reset. The message light has been flashing since then (4 days now). Does anyone know where I can get the instructions?