Walkers Windows - www.walkerswindows.com

windows and doors look great,excellent team of fitters 11out of10 would certainly use them again,slight delay due to Co Vid on timing would recommend Walkers to friends and family

Very very poor company , took over a week to do a two day job , caused damage to my house that is still not finished , installed one door in the wrong place , smashed my outside security light and tried to replace with a cheep and nasty plastic one ( still not sorted two weeks on) Installation manager was asking for final payment on the first day even though only two windows removed and non replaced , he came back the day after wanting payment and the lad were going to be no where near finished. Jo in the office is good to his word but as for the rest we’ll all I can say is very poor. Product is good , I dout this will appear on ther web site

Very very poor. From start to finish ( we still havent received a satisfactory outcome). Roof is leaking, builders not cleared up after themselves and waiting for them to finish off the job. Numerous attempts made to walkers asking them to sort after being hounded to sign the job off (under duress). Very upsetting experience which has caused stress and anxiety. Please think twice about going with this company

work men had to return for cosmetic work otherwise a job well done

I would like to thank Walkers Windows for a first class installation of a first class product. Myself and my husband are over the moon with our new bi-fold doors with blinds inside the glass. We were impressed from start to finish. Your showroom is stunning, your sales staff so helpful and not pushy at all.

Regards

I am extremely pleased with both the quality of the windows and doors, and the quality of the workmanship. The workers did a top quality job from start to finish. They were very professional and they fit the windows and doors perfectly. I dealt with the sales team, and they were fantastic. I've used Walkers Windows a few times in the past and I would recommend them to anyone. The new windows and doors gave the house a wow factor and certainly added value to the house (built circa 1836).

After a visit by the salesman, then the surveyor all was agreed on a price,colour,position of letter box and installation date etc. I received a phone call a day later informing me that the door we had agreed on I was not able to have the letter box in the position we agreed. So this meant the salesman and surveyor didn't know anything about the products ?

So after I told them that I didn't want the door, I was then told that I would be able to have the design I asked for. confused ??

I was happy at this stage. After this process, it knocked the installation date back a bit.

I then received another 2 calls on separate occasions apologising for the fact that the colour I had chosen was out of stock and would have to wait a little longer. So having changed my work shift on 2 occasions for installation guys to fit the door it was still not going to happen. 3rd time lucky I got a call.

Fitters were great. didn't mess about, very efficient and tidy. I was happy again, this was till it started raining. All 4 window panel's and letterbox leaked. I contacted Walkers. They sent out fitters to reseal. Job done. Oh no, then water started leaking from the sill. Fitters came back to reseal, still after more rain it leaked. Puddles on the inside of your house are not nice. Installation manager came out this time. He came to the conclusion that the fitters had NOT fitted the sill correctly so had to arrange for this to be done. I asked him to contact me when this would be done, I had to contact him as I heard nothing. Eventually a fitter came to refit the sill. By this time I had a foul smell and damp appeared on my walls.

Hoping this was the end of all this terrible workmanship and service, I'm afraid it wasn't. The sill on the inside forms condensation and causes wet patches now and again. This is an intermittent problem but as my 25 year old door of previous didn't do this then I don't think a brand new composite door should either.

I once again contacted Walkers to inform them of this problem. Having been ignored for a week or so I contacted them again. I was informed that Walkers was going to contact the manufacturer direct and do some testing on why this was happening.

The last I heard from Walkers Windows was 26th February 2016 and it is now the 3rd May. So overall the door we purchased looks fantastic, good quality but as for the company itself I would never purchase from or recommend to.

From start to finish we could not have wished for better service. The door is excellent quality and fitted expertly. The fitters arrived as arranged and wasted no time completing the job. We are very grateful to all at Walkers windows.

Please do not touch this Company.

After much "shopping around" we decided on Walkers Windows. We agreed a price and signed a contract with card details taken for the deposit. Next day the salesman came back to advise that he had made a mistake and that the price should have been £500.00 higher. Speaking to the Sales ~Manager, "The quote was a genuine mistake". The out shot of it all is that Walkers do not want to know anything about it. They think handing back a signed contract by both parties renaigs any agreement! Let's see what happens. Watch this space.

Our house was in desperate need of new guttering and facias. We got several companies in for quotes, but the chap from Walkers was knowledgable and we did not feel pressurised nor taken for fools on price.

Highly impressed with final product, looks brilliant and certainly sorted out the problems that we had. Within 24 hours of installation we had a tottential downpour and for the first time in a couple of years no overflowing gutters!

The lads who came to fit the cutters and facias were highly professional. They were friendly and considerate; they left the property clean and tidy at the end of each day. Very impressed, would recommend to others and will certainly use again when our windows need replacing.

Well done Walkers!