
Upper Glass Conservatories Double Glazed Windows
Customer Service
Quality of website
Value For Money
Upper Glass Conservatories Double Glazed Windows
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User Reviews
Value For Money
It Took Us Over A Period Of 2 Months At 30 Hours O
It took us over a period of 2 months at 30 hours or more interviewing 12 companies. We came across the good the bad and the ugly and saw first hand the nasty tactics that earned these guys their reputation in this cut throat industry. After Endless hours going through review websites, pamphlets and textbooks Yellow pages and Newspaper ads. Drumroll please the winner was UPPER GLASS CONSERVATORY LTD.
REVIEW
Overall I was happy with Martin their sales guy I was put at ease with his relaxed friendly manner immediately. He thoroughly explained the products and the pros and CONS.Simon rang us with our installation dates and time. The installation team was great they were clean,professional and courteous, they even mopped up after themselves and brought their own lunch and their own tea. They took 3 days to complete as there manufacturer didn't deliver to their offices on time. They kept us informed by phone of the delay.
They got them to delivered to our house instead which meant a late start which meant returning the next day to complete. The next day the weather took a turn for the worse and it snowed. I said to my husband "I bet they won't turn up." To my surprise they did. They have really restored my faith in their industry. I would definitely use them again and would recommend them to my neighbours and friends.
On a side note They are a DGCOS member. Its fairly new Double glazing scheme.but I like what it stands for and hope it will get rid of the cowboys out there. It offers peace of mind and protection for us the consumers but only time will tell . I got Upper Glass' contact details from ringing the DGOS. They were a bit chatty asking me questions but I had become so stressed out and distrustful. Why ? Some companies pretend to be doubleglazing installers instead they were just middle men who sold our email addresses and contacts to other fitters in our area. The cheek! As a result I am being inundated with phone calls ,emails and junk mail. I have slept ,drank,eaten daydreamed and talked about nothing but Doubleglazing and Home Improvements
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