Outback Excel 200

Only 3 years old and have just discovered the burner has completely rusted to bits and there are holes in what looked to be a fairly solid floor pan. Far from impressed. Burner is £30 plus postage so probably not economical to repair will contact Outback tomorrow and hope I have a better experience than others. I'd buy something else if you are looking for a good barbeque you want to last more than a few seasons

For my use the Excel 200 is great, it is small but big enough to cook for 4-5 people easily. It comes with most features and at the price is a very well built easy to use BBQ.

The gas burner is very poor quality, which corroded in less than two seasons despite being under cover when not in use. Found out that Outback are the only spares supplier but charge £25 to post a new replacement burner one to my house. The replacement burner itself is only £34, totally disgusted.

The BBQ was bought in 2007, it is always stored indoors and carefully looked after, the main problem is that the burner is not very good, the flame coverage is poor and the burner is made from very rust prone metal, to cut a long story short the burner rusted through after 3 years and Outback do not stock spares so a perfectly sound BBQ will meet its maker because Outback don't do spares, be warned.

Bought excel 200 insummer 2011, has been kept undercover but is still quite rusted. The main problem was the burner packed in last spring and was told no replacement available until 2013!!Have emailed outback 3 times now requesting replacement or when one is availble and have had no response!! ~

I have an Outback bbq, looks great after four or five years, the outside is perfect, nothign wrong at all. The burners don't cook very evenly, stuff at the back cooks much more quickly than stuff at the front, that's irritating, but what is really irritating is that whilst all the visible parts are fine after four or five years the internal parts have in places corroded away to nothing. The whole thing will probably end up in a skip in the next twelve months, and it was kept under cover all of the time since we bought it. Worse still is outback customer services, they just ignore e-mails. I've e-mailed them three times in the last ten days, firstly to ask a question about the cover that I want to replace because their website doesn't tell you what size the cover is and secondly to ask if I can get replacement parts for the rusty bits, nothing, nada, SFA.

Good looking and stylist, excellent Value,instructions very clear but not at all easy to put together, parts difficult to get to, very easy for small Chinese fingers, but took two of us nearly a day with breaks before job completed, at times wished we had not purchased it.

Sorry but have to say I have put many BBQ'S together having having having worked in a Gardening Department at work but this was the most frustrating by a long, long way!

I bought an Outback Excel 200 in 2007. Until now I had been well pleased with it but when I used it on the Royal Wedding day I discovered that the burner was completely corroded and in a dangerous state. It has had limited use over 4 seasons and has been well looked after. When not in use it is kept covered and in a dry shed. Cost of replacing the burner (if they had one in stock) is nearly £50 so I think a better option will be to buy a replacement in my local DIY store. £150 for 4 year's use does not seem like good value to me.

Very good all round bbq no bits missing in the box,and so easy to put together only took me about an hour and a half and that was on my own, The size is very good a lot bigger than I thought it would be. Very smart in looks, and also a good brand as well outback what more do you wont.- http://www.electronicswholesaledistributor.com

We've just bought our third BBQ and our second one of these. It is a good sturdy BBQ and is a better buy than similar ones from DIY shops or supermarkets. It doesn't matter how well you look after this type of BBQ, it will only last 2/3 years due to rust (of body, burners, gas pipe etc). We just accept that we buy new every couple of years, we've considered paying more for more durability but suspect that might be a waste of money (a much more expensive unused one in the garden centre is showing signs of rust!). This is a nice looking solid item and we really like it even if it is a bit fiddly to put together.