Cancellation Policy

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Abritton's review of Parkdean Holidays, Torquay Holiday Park


“Cancellation Policy”

Written on: 13/01/2020 by Abritton (1 review written)

First time we've booked a holiday through Parkdean Holidays and then read the reviews which led us to the opinion we would cancel our booking less than 48 hours after booking it. Unfortunately we were told we would lose our deposit of £30 as we hadn't taken out their cancellation agreement. We found this to be a bit of a cheek, as when purchasing any product there is always a cooling off period (normally 14 days). As OAPs we thought this was a bit of a liberty and the reason for cancelling was lack of parking close to many of the caravans and the park was very isolated. Having lost our deposit we will not be booking any future holidays with Parkdean and will never recommend them to friends and family.
Whatever happened to customer good will!!!

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