in 30+ years of touring/camping this is my only bad review

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Haven Holidays, Seaview
★★☆☆☆
2.4
38.0% of users recommend this
  • Value For Money

  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

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annedrakeley's review of Haven Holidays, Seaview

“in 30+ years of touring/camping this is my only bad review”

★☆☆☆☆

written by annedrakeley on 13/08/2023

Stayed here first week of August 2023. Our pitches were not suitable for camping/touring. We booked 2 pitches 1 for myself, my husband and our dog (transit campervan with awning) and 1 for our son, his partner and their 2 children age 15 and 4 (VW T4 campervan with awning). Rain was running from the hill into our awning making puddles of mud, ruining all items stored therein and causing our transit camper van to sink 4” into the wet ground overnight. It took us almost an hour to get the van out even with gripper mats and didn’t dare drive it on again so parked on the roadside. We were unable to use our awning from Tuesday onwards. Whilst we are aware that no-one can control the British weather it seemed that there was no drainage in place. We have been holidaying in this way for more than 30 years, and sometimes in very heavy rain but I can honestly say we have never had to deal with such a mess.
Roads are very rough and unlevel so impossible for young children to play on cycles, scooters etc. and even worse for anyone using a disability scooter. Children’s playground seemed unsafe having very high apparatus and no floor safety should anyone slip and fall. The baby changing room and washing up room were infested with hundreds of flying and crawling ants. Everyone expects a few insects when camping but this was horrific. My 4 year old grandson was helping with the washing up and we were forced to abandon the task as we were both covered in insects. When we asked if anything was being done about the ants we were told “what can you expect you are living in a field”. Technically correct but rude when you consider we paid £1179 for the privilege and the pitches were not fit for purpose. From Tuesday onwards all drinks were served in plastic at the Showbar as both dishwashers were broken. We spoke to the wardens about the state of our pitches and were told that Haven had been informed on more than one occasion. This is the first time in all our years of touring that I have felt the need to write a bad review. Haven and Seaview should be ashamed of themselves.
The good bits:-
Toilet and Shower rooms were clean with plenty of hot water and there was even a bath available. Swimming pools indoor and outdoor were basic but clean and staff were friendly. Showbar had good entertainment especially for the children. Bus stop on site running to Weymouth via Weymouth Bay holiday park hourly. Bowleaze Cove and Weymouth itself are well worth a visit. The beach at Weymouth is huge and sandy with an area for dogs to play. The sea water is quite shallow so safe for children to bathe.

  • Self Catering

    Type of Accommodation

  • No

    Is childcare available?

  • Yes

    Are pets welcome?

  • Yes

    Is there a shop on site?

  • Yes

    Is there a restaurant on site?

  • Yes

    Is there a pub on site?

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