Appalling service in restaurant/bar

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Haven Holidays, Reighton Sands
★★★☆☆
2.6
From 52 reviews
50.0% of users recommend this

  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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Janlilley's review of Haven Holidays, Reighton Sands

“Appalling service in restaurant/bar”

★★★☆☆

written by Janlilley on 01/08/2022

Been visiting reighton for several years. Generally wonderful place lots of fun. I don't know what's happened this year but the Hawkwood restaurant is
Very understaffed, a reduced menu, Wait for food over 1 hrs and that's after waiting for 30 mins or longer for service. Food not up to usual standard and tables left sticky . The wait for drinks at bar due to lack of staff unbelievably slow. Staff were bickering and flustered and generally not enough of them . Facilities are overcrowded, difficult to get seat in club. Almost impossible to book swimming slots had to wait for walk in sessions with fingers crossed . Very upsetting for grandchildren and especially disappointing as play passes cost over £300. Never ever thought I would be writing a bad review for Reighton sands. Come home 2 days early as had enough
Disappointment.

  • Self Catering

    Type of Accommodation

  • No

    Is childcare available?

  • Yes

    Are pets welcome?

  • Yes

    Is there a shop on site?

  • Yes

    Is there a restaurant on site?

  • Yes

    Is there a pub on site?

  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

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