Worst time ever at Butlins

Booked a group booking for 39 people ranging from 1 year old to 52 years old for a 21st birthday weekend over the Halloween Weekend. The security staff constantly ID'd the younger ones, not once but constantly. Couldnt/wouldnt tell us the fancy dress up night so we decided to do it Saturday Night. Guess what, it was Sunday Night. Bar staff and staff in the cafe were rude and served other customers before us. We had clearly been branded 'lager louts' BUT they accepted the booking and knew the ages so took the money off us and then made our time there very awkward.

The Silver Chalets were horrible as well. A stain I would rather not guess where it came from on the curtains. A burnt iron mark on the floor of the small 3rd bedroom (even though there was an ironing board in the cupboard). Bathroom was not very clean either, felt just as dirty when I came out! Windows might as well be non-existant for noise levels.

Felt that Butlins were happy to take our money - over £4,000 but treated us very badly. Will never go to any Butlins camp again.