Avoid at all costs

Click here if this is your business
Butlins, Bognor Regis
★★★☆☆
3.3
From 57 reviews
65.0% of users recommend this

  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

Click here if this is your business

Guest's review of Butlins, Bognor Regis

“Avoid at all costs”

★☆☆☆☆

written by on 28/02/2022

The room we were given was disgusting. It was extremely dirty, mouldy, rusty and fitted fixings were wobbly and very unsafe. I complained at the time; however the room was not cleaned again, they just wiped the floor. The shower had to be replaced and the hot water in the sink was too hot it was not safe to use.
There was dust everywhere and food packets left in the room. The heaters were burnt so were too hot to touch.
The bed was very old, dirty and no springs left in it. We ended up staying one night out of three and was very expensive for what it was.
Lack of activities as the outside rides were closed so there was very little to do.
We will not be returning.
Lack of empathy and customer service was non existent.

  • Half Board

    Type of Accommodation

  • No

    Is childcare available?

  • No

    Are pets welcome?

  • Yes

    Is there a shop on site?

  • Yes

    Is there a restaurant on site?

  • Yes

    Is there a pub on site?

  • Quality of accommodation

  • Quality of food

  • Staff

  • Children's entertainment

  • Adult entertainment

  • Facilities

  • Proximity to local amenities

  • Proximity to local attractions

  • Value For Money

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account