battery useless

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roganna6874's review of Eckman Long-Reach Electric Telescopic Hedge Trimmer

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“battery useless”

Written on: 17/02/2015 by roganna6874 (1 review written)

I bought a hedge trimmer in Oct 2012 and all was well through 2013.When I started to use it in 2014 the battery worked for about 30 secs before it died on me.I kept charging it and discharging to see if I could revive it but to no avail.

If I could have got a replacement battery it would not have been so bad but I couldn't. The company keeps fobbing me off so I am now left with a 'chocolate teapot'

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Halfmb's Response to roganna6874's Review

Written on: 12/03/2015

Yes I had exactly the same experience.
The company went into liquidation and the firm that bought the business denies any responsibility - refused to honour the guarantee. I'd also paid for a second battery that didn't arrive and again the new firm refused to honour the contract with the previous owners.

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