April UK Reviews - www.april-uk.com

★★★★☆
4.3 / 5
83% of users recommend this
  • Customer service

  • Value For Money

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★★★★★

“I found the April staff to be friendly and...”

Written on: 15/01/2015 by Erikap442 (1 review written)

I found the April staff to be friendly and professional on the telephone. They were informative about what conditions could / could not be included in my new policy. The final thing that clinched it for me was the price whereby I did not have to pay for things that I couldn't claim for anyway. Although I was able to download the key documents from the emails I have since received copies of the large policy and ABI booklets in the post… Read Full Review

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★★★★★

“Really great”

Written on: 14/01/2015

The person I dealt with was very through and helpful, made everything easy and clear to make a decision to take out a policy with them… Read Full Review

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★★★★★

“Fast, efficient service!”

Written on: 23/11/2014 by chrisgrev (0 reviews written)

I have always been complety satisfied with the quality of service provided with my claim submissions. … Read Full Review

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★☆☆☆☆

“Unsolicited calls to me and my company - off a database? ”

Written on: 12/11/2014 by anonanon124 (1 review written)

Got called by April UK unsolicited trying to sell me insurance. Off their website it states: "Excellent customer service and high ethical standards are key principles for all APRIL representatives." Well cold calling random companies and claiming that I am on a database is not ethical selling in my opinion… Read Full Review

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★★★★★

“Very simple, quick, easy and helpful! ”

Written on: 15/10/2014 by Monaghandr24 (1 review written)

Very effective quote. Quick, hassle free and easy. Very helpful staff… Read Full Review

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★★★★★

“Excellent, First Class Service”

Written on: 09/10/2014 by Dillanf451 (1 review written)

After a bad experience with my local NHS hospital and a being 'forced' into self-funding what was considered immediate surgery I experienced excellent service at my local Spire Parkway Hospital. Whilst there I picked up a leaflet which talked about the benefits of private medical insurance through April UK. My wife and I read the leaflet and looked at the April UK website, and other Medical Insurance sites, and decided jointly that the way forward was with April UK. We made contact and received… Read Full Review

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★★★★★

“Customer Service”

Written on: 08/10/2014 by gxMcCartney330 (1 review written)

The customer service I received from[name removed] was excellent and I would recommend my friends/family to purchase Health insurance from AprilUK… Read Full Review

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★★★★★

“Great Service, No Drama”

Written on: 04/10/2014 by tony054 (1 review written)

We have been members for many years now and without fail all claims have been dealt with swiftly and the money straight back into our bank account. Any queries we have had via the phone have always been a pleasant experience because of the professionalism of all the staff, but I must give a special mention with regard to Bethan Edge she is a gem. Mr & Mrs Watson Wombourne… Read Full Review

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★★★★★

“excellent service”

Written on: 01/10/2014 by mwVogel116 (1 review written)

a clear and comprehensive reply to all questions very friendly… Read Full Review

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★★★★★

“Very impressed with the service from the second I...”

Written on: 07/09/2014 by Darrylt1990 (1 review written)

Very impressed with the service from the second I stepped into the Spire hospital to setting up our private cover with Jo. The advisor was very professional, friendly and helpful throughout… Read Full Review

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★★★★★

“Without pressure”

Written on: 21/08/2014 by BeckettBullock (1 review written)

At this stage I'm reviewing the sales process as I've not needed to claim. I contacted April UK seeking a competitive quote for health insurance. In a day when the comparison engines hounded me with phone calls, their consultant was concise, appeared honest, withheld all pressure and made no excuses for a slightly more expensive but all-encompassing price. I took the proposed offer… Read Full Review

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★★★★★

“Very helpful and knowlegable customer service”

Written on: 07/08/2014 by kareentyler (1 review written)

I telephoned with reference to an enquiry regarding enrolment and was helped by a very friendly, informative lady who answered all my questions knowledgably. After this conversation, I have decided to take up this health insurance as the price is very competitive and the cover quite comprehensive. I will definitely recommend April-uk to my friends and relatives… Read Full Review

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★★★★★

“Insurance made easy”

Written on: 04/08/2014

I am not normally impressed but today's call in reference to taking out a health insurance policy with april uk was probably one of the most information and easy transactions I have encountered. I liked that the consultant listened to my and my family's needs, outlined the policy in detail and easy to understand language and additionally I liked that I wasn't made to feel as though I was being 'sold' to - all in all a very pleasant experience and would happily recommend to friends and family… Read Full Review

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★★★★★

“Happy Days”

Written on: 01/08/2014 by Butterfly1954 (1 review written)

we have been with April UK for a number of years now & have always had a helpful & friendly response to all of our claims - on the two times that I have had to call them my problem has been sorted out directly or have received a phone call back the same day. Just wish we could e-mail the information to them instead of having to post everything… Read Full Review

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★★★★★

“Top marks to a friendly, caring and efficient...”

Written on: 29/07/2014 by paul_t30 (1 review written)

Many thanks to April UK who have excellent customer relation skills and deal with claims in a compassionate, caring manner. I cannot fault their ability to deal with a claim as quickly as they have especially at a time where I was dealing with a life threating illness and was in hospital many times. I would like to say a huge thank you to all the staff as they always took the time to talk through any queries my wife had when filling in forms in a kind and sympathetic manner. I have absolutely… Read Full Review

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★★★★★

“Fast efficient service”

Written on: 25/07/2014 by Chasityj330 (1 review written)

I have been using this company for many years and have always found them to provide a fast, efficient service… Read Full Review

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★★★★★

“First class, personal service”

Written on: 21/07/2014

I cannot recommend this company high enough. My claims are dealt with efficiently, and I am impressed that my request for direct payments into my bank are always met. We have never had any problems over the years, in fact, when my daughter was diagnosed with a serious illness, I remember speaking with a very professional and kind member of staff. I am so thankful that my husband took out the family cover, as it was truly a great help at a very difficult time. Nobody ever wants to have a… Read Full Review

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★★★★★

“A great service!”

Written on: 15/07/2014 by JulietNorfolk (1 review written)

I am very happy with the service received so far. I spoke with an advisor who was one of the most efficient people I've dealt with (where a service is being provided) for a long time. I feel well-informed, assured and secure about the policy my partner and I have bought in to. Everything was explained in full and she had plenty of time for my questions - even better to be told that she would be our relationship contact moving forward in the event of any questions. After a few calls to… Read Full Review

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★★★★★

“Health Insurance In Spire ”

Written on: 15/07/2014 by Jasminf419 (1 review written)

I have found this Plan to have a lot of Health Cover and the Lady that helped me set everything up on the Phone was excellent and explained everything fully and went in to great detail about the benefits and care that this plan entitled me too which was very encouraging and helped me decide that this was what I wanted Before taking out this Plan I was recently treated in Spire Murrayfield Edinburgh and had the excellent care and attention from all the staff this is why I was interested in… Read Full Review

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★★★★★

“Very good efficient service”

Written on: 24/06/2014 by LeroyChase357 (1 review written)

This is a quality product, using the excellent clinical network of Spire Hospitals, who are reknown for the quality of care and facilites that they provide. The team at April UK are both helpful, friendly and considerate and very easy to do business with and I would strongly reccommend them!… Read Full Review

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