I would like to really appreciate all the effort taken by your doctor to review my concern and images, reports. I was suffering from a ear pain from last 2 months but reports showed nothing wrong with my ears but the hissing sound still persists. Your Doctor has been diagnosed as tinnitus and adviced abut the further treatment management. Bit satisfied after getting a second opinion from an ENT specialist. And your 24/7 service is really amazing. Also, the charges are pretty reasonable. I would now download your app too. However it is very user friendly when i did it from site on my mobile.