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“Poor product and appalling warranty service”

Written on: 28/08/2018 by Halevie (2 reviews written)

Unit not working properly (selecting Central for ITV and London for BBC when the postcode is Hampshire - 100 miles from Central and 40 from London). Also a few glitches with unit freezing and quality of remote control is poor with "clicky" keys. Expect I'll end up getting a replacement controller. Did hours of reconfiguration with Tech Support then spent a week communicating by email to sort out a replacement. Nothing happened for 10 days more so called Customer Service and spent 45mins on… Read Full Review