Stay Away!!!

Click here if this is your business
★★☆☆☆
1.7 / 5
15% of users recommend this
Click here if this is your business
  • Value For Money

Kenneyam393's review of Bannatyne Health Clubs www.bannatyne.co.uk

★☆☆☆☆

“Stay Away!!!”

Written on: 23/01/2019 by Kenneyam393 (1 review written)

I joined Bannatynes last year but it was not explained correctly their membership process so when I came to cancel 6months later I gave them the months notice they had requested only for them to say this was not the case and I couldn't leave. They froze my membership for 6 months so I could review then, then after two failed payments due to a bank switch error they called me to tell me they were cancelling my membership - no problem. Although now they have debt collectors chasing me for the missed payments and the cancellation fee, when I contacted Bannatynes to say I would pay this they then decided this was not good enough and they said I was still tied for 6months so they demanded that money. I called my own club to try and resolve it, but the managers veiw - not a concern if you were given incorrect info as we have terms and conditions means we aren't liable. Super. Top club. Stay away to save yourself any grief.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0