Poor quality, failed on second outing within 1 year

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SMUSMU's review of Wickes 2300w Angle Grinder


“Poor quality, failed on second outing within 1 year”

Written on: 23/04/2018 by SMUSMU (1 review written)

I bought this 'own brand' Wickes 9" angle grinder thinking that being own-brand, that they would stand behind it.

That was a mistake. The grinder failed after its second outing.

Here is the rub: Wickes do not even know who made the grinder for them! Yes seriously, and this comment below is coming from the Customer care team verbatim:

"I am sorry that we were not able to provide you with the manufacturers details as this is a Wickes own brand product."

So there you have it. If it fails, you cannot get it repaired because Wickes does not even know who they bought it from. That is fairly inept. Wickes, if you don't know the origin of your products then don't sell them, particularly dangerous equipment such as a 9" grinder.

My advice, stick to a well-known brand with a proper warranty. Particularly so given this grinder was the same price as a better brand.

  • 4-6 Months

    Time owned

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