Totally useless company

★☆☆☆☆
1.4 / 5
12% of users recommend this
  • Value For Money

qlMcCoy326's review of Studio - www.studio.co.uk

★☆☆☆☆

“Totally useless company ”

Written on: 25/04/2022 by qlMcCoy326 (1 review written)

Zero stars. Utterly useless company. I order perfume and was sent an item but not as the item as advertised, therefore wrong item received. Then the inconvenience started. Ridiculous amount of calls and emails to get my refund. Waiting for refund for well over a month. Apparently they've now processed my refund and what a surprise it's for the wrong amount!! Utterly stupid people answering emails and calls. Left hand simply does not know what right hand is doing. NO management to speak to. Call center will just abandon you during the call when they've given up trying to help you. They cannot resolve anything and if they say they have then take it with a pinch of salt as chances are they are lying to you just to get you off the phone! Shocking company that should be shut down especially reading other reviews here and on Trust Pilot. I wish I'd read reviews first before getting involved with this horrendous company.

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