Awful customer service

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Josephinehud11's review of Kaleidoscope www.kaleidoscope.co.uk

★☆☆☆☆

“Awful customer service ”

Written on: 27/05/2020 by Josephinehud11 (1 review written)

Honestly the most useless company with the most unhelpful customer service. Ordered an item which turned out to be out of stock so they said it would take a month. Asked to cancel and had the phone put down on me several times. Last lady assured me it would be cancelled and they will contact me about a refund. Never happened, next week they send me the wrong item and refuse a refund. Absolutely awful!

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