Zilch Customer Service & Communication Skills

Click here if this is your business
★★☆☆☆
1.7 / 5
From 3 reviews
0% of users recommend this
Click here if this is your business
  • Value For Money

janetpike's review of JD Williams - www.jdwilliams.co.uk

★☆☆☆☆

“Zilch Customer Service and Communication Skills”

Written on: 29/06/2019 by janetpike (1 review written)

Ordered some expensive underwear and was given an estimated delivery date. Three days after was getting worried about non-delivery so chatted and was told my delivery would reach me by 8 pm that day. It didn't so I chatted again. This time I was told someone would ring me. No-one did. So I chatted again. This time I was told I had been given a refund. Checked my bank account. I hadn't. Told it would take 5 days to hit my account. Why?! My transfer to them was immediate. Will never deal with this second-rate company again. Shoddy service. Would given no stars if I could.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0