Freemans are refusing me a refund due

Click here if this is your business
★★☆☆☆
1.5
16.0% of users recommend this

Driscollee267's review of Freemans www.freemans.com

“Freemans are refusing me a refund due”

★☆☆☆☆

written by Driscollee267 on 19/08/2015

Freemans are refusing to refund an over-payment made by direct debit due to their error. They have made so many mistakes with my account and have said i have missed payments despite my bank statement saying i have made every payment on time. I have been going round in circles and they just don't care. The staff seem clueless and unable to follow simple instructions. This is nothing less than theft!

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Andyp763's Comment

Written on: 21/08/2015

i guess the staff can only go with what they have in front of them, it is your responsibility to prove you have paid it, send copies of the bank statements.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0