Value Oils - www.valueoils.com Reviews

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Latest Reviews

★☆☆☆☆

“ery poor customer service”

Written on: 13/04/2022 by Hogan1961 (1 review written)

Very poor customer service - I ordered 1400 litres of oil, having amended my order from 800 litres. All was going well and they had been helpful. However, despite an email confirming this and saying that the exact same email had been sent to the supplier, Lovell Fuels, Lovell Fuels only delivered the 800 litres and both parties refused to honour the original contract for 1400 litres. I spoke to an advisor at Valeoils who sounded keen to help and then ignored all my numerous follow up calls and… Read Full Review

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★☆☆☆☆

“No oil delivery”

Written on: 17/03/2022 by Woodardpd372 (1 review written)

I ordered oil last month and was advised that it would be delivered by today. I then received a text message from Emo oil to say that they would deliver my oil yesterday. No oil delivery. When I contacted Emo Oil they told me that it is scheduled for tomorrow. No apologies. No attempt to try to deliver it today leaving us with an empty tank, no heating and no hot water. Needles to say we won't be ordering from Value Oils again. Customer service is non-existent… Read Full Review

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★☆☆☆☆

“Avoid - Unreliable and no communication on order”

Written on: 18/02/2021 by Stuart_Mc (0 reviews written)

First time I have used Value Oils for my home heating, and it will be the last. Very bad management of the order. I have received no communication on developments of the order and have had to chase and chase without any feedback. Today, after 19 days since placing the order, and hearing nothing about the order, I called again. This time, the day of the delivery, I am told there is a delay. Shortly after my call I received an email that my delivery date might be a further 7 days away. The… Read Full Review

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