Not bad but watch the after sales service

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JM68's review of Scottish Power Gas

★★★☆☆

“Not bad but watch the after sales service”

Written on: 07/01/2014 by JM68 (4 reviews written)

I switched from British Gas and found the processs smooth and quick. However, setting up the HomeComfort boiler service contract was not easy. they wrote me a letter telling me to arrange an inspection of my boiler as a new customer but every time I called they had no account set up and asked me to call back. Thier back office admin systems appear to be lacking and don't fill me with confidence for the future. They took two DD's before they finally acknowledged that i exist but still can't arrange the inspection they wnat to do!

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