Daligas - www.daligas.co.uk Reviews

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Do not sign up with Daligas”

Written on: 29/11/2020 by 293Arsenault (1 review written)

Daligas is totally incompentent, we decided that we did not want gas any longer and asked them to remove the meter, they wanted £170 + Vat to remove it they do not list any removal charges anywhere, to stop the meter removal they insist on all pipes being removed even though they did not install the pipes and they connect to others so cannot be removed, the ombudsman agrees that they dont need to remove them but Daligas refuses to remove the meter even after I agreed to pay for it out of the… Read Full Review

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★☆☆☆☆

“Be aware when you sign up if you still want to! At...”

Written on: 22/11/2019 by DonnaKilgore344 (1 review written)

Be aware when you sign up if you still want to! At the end of your contract they do NOT inform you it is running out, that it will be renewed automatically and with the charges of nearly 100% more than you had agreed. Their monthly invoices do NOT include rate you pay and in fact tell you that you are on a contract, whereas you have not signed a new one, especially with such prices. They send you a VERY general e-mail shortly before renewal and nowhere in that e-mail is the information that… Read Full Review

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★☆☆☆☆

“Cannot wait to leave after tied in for so long”

Written on: 28/07/2019 by RayanA (1 review written)

Been with Daligas for just under 5 years now, can’t wait to leave. Would have given them 0 stars if possible. First 2 years they were the cheapest and paid only around £35 per month next year it went up to £48, the following year was told A underpayment for 2 years and they tried taking over £700 from my account. After questioning them of this and asking how did they not realise for so long, wanted to leave but didn’t have the funds to pay the total amount. Agreed on a 12 month… Read Full Review

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Mancr's Response to RayanA's Review

Written on: 20/02/2020

Hello; could you tell me which bank they use for the direct debit?

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★☆☆☆☆

“terrible service ”

Written on: 11/01/2017 by Gentry148 (1 review written)

I spoke to someone on Wednesday and gave a meter reading to update my account as they had over estimated my last bill. The girl.point blank refused to take the read saying it wasn't in line with the estimate but was in line with the previous 4 reads. I was furious as its an obvious ploy to keep your money as the read would have resulted in a credit on my account. I asked for a call back to resolve my complaint and was assured I would have one by friday. As I'm still waiting I can only assume… Read Full Review

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★☆☆☆☆

“Change for the Worse”

Written on: 08/01/2017

We were 100% satisfied Daligas customers until December, when our regular payment - which had always been the same every month - was increased by over £20 without prior notification. When we queried it, we were told that they have a new policy, and that a different sum will be taken every month instead of an equal amount averaged across a year's use. This makes it far more difficult to plan the budget, and the company is not interested in reinstating the system that was so convenient for its… Read Full Review

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★☆☆☆☆

“Alright until you want to leave”

Written on: 31/03/2015 by znEllis311 (1 review written)

In my year with them I never had a proper bill, only a monthly statement based on my Direct Debit. When I left getting a final bill was like getting blood from a stone. And I am far from the only person in this position. The customer service people will offer every excuse in the book as to why they have not issued a final bill/refunded credit balance but it is all hogwash. Do yourself a favour and steer well clear!… Read Full Review

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★★★★★

“Great so far”

Written on: 18/07/2014 by Lifey (3 reviews written)

Broke away from the big 6 in March to Daligas, switch only took 3 weeks, agree with the other review, hassle free and very competitive ,keep this up Daligas and I will be happy to stay with you as I am having no problems with you at all… Read Full Review

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Keithblizard's Response to Lifey's Review

Written on: 03/11/2014

Wait until you've been with them for over a year.

No annual statement. No refund of overpaid monies. No communication from them.

Have my doubts if they are genuine

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★★★★★

“Low cost, no-nonsense service”

Written on: 27/04/2014 by apascoe (1 review written)

I have switched to Daligas from British Gas (standard tariff) and am now saving £20 per month. It was not possible to switch on-line -- it was necessary to download a form and post it -- but the transfer took place quickly and without a problem… Read Full Review

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