Bulb - www.bulb.co.uk Reviews

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★★★★★
4.7 / 5
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Latest Reviews

★★★★★

“Switching was so easy”

Written on: 29/04/2019 by LucyManor (1 review written)

I have to say I am so impressed with the Customer Service at Bulb, I switched a few months ago after a friend gave me a link to have £50 credited to my fuel account. Signing up was very straight forward, and was done on my phone in a couple of minutes on the bus of all places. You just log in later to provide bank details and meter readings when they ask for them. They kept me informed of progress, and the money was put in my fuel account once the actual switchover had taken place. I am saving… Read Full Review

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★☆☆☆☆

“Energy company that routinely overcharges”

Written on: 20/03/2019 by AshHoque (4 reviews written)

Energy company that fabricates massively exaggerated readings so they can overcharge you after you have been a customer for a while. Exploit customers by overcharging them when they do not check their bills. I had Bulb for a year and they were fine and then I notice that they stated I provided a reading which was over twice the estimate. I did not provide the reading whatsoever but instead of taking an average of £50 a month, they took £400! They simply stated that in winter months energy… Read Full Review

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Eddduck1948's Response to AshHoque's Review

Written on: 25/03/2019

Sorry to hear about this after being with bulb for a year as I did have agreat feel for them... ... but I feel the wheels are starting to come off with this company because I have only emailed them once in the year about a problem and they gave a silly reply which didn`t answer my query....i felt I got an email from an overseas call centre. Shame really.

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★★★★★

“Excellent ”

Written on: 07/03/2019 by Alext14 (1 review written)

Excellent switch over and kept updated along the way, no problems since. Provided my first meter reading and said to send one again in approximately 3 months. I was recommended by a friend and we both received £50.00 credit. … Read Full Review

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★★★★★

“New, clean energy company”

Written on: 06/02/2019 by PaulEYorks (1 review written)

I wanted to switch to a renewable energy company, and if possible save a little money at the same time. The saving was optional, but looking at the tariff I look to save 10% over the year vs my previous large supplier. Their Gas isn't 100% renewable, but their electricity is, and until I get solar this is my main energy usage and what I wanted to clean up. Switching is really easy,  You get £50 credit when joining up, and so do I, which makes telling people about your positive experience… Read Full Review

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★★★★★

“After 1 year.”

Written on: 11/01/2019

I've been with them for a year now and they have been the best so far. I recently received an email from them saying they have credited £10 to my account because I had waited on the phone for 11 minutes to speak to someone 3 weeks earlier. This is how companies should behave, I thought. They will pay any exit fees when you leave your old supplier. They have consistently been the cheapest for me for the last year. You get monthly email reminders about your direct debit due. If your account is… Read Full Review

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★★★★★

“Rare-Cheapest provider with best customer service ”

Written on: 09/01/2019 by Auahmed2011 (1 review written)

Just joined Bulb, having read positive reviews from the existing customers, having previously used Npower, Utility Warehouse, and my last supplier First Utility who billed me very high amount on its last bill, which forced me to look for alternatives and when I was disappointed unable to find any decent deal as cheaper and smaller providers lack good customer service, I was lucky to find Bulb energy, and heard nothing off the supplier, I did my due diligence and found out their unit rates are… Read Full Review

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★★★★★

“Bulb are fab (they must be I've been with them a year...”

Written on: 05/01/2019 by NicNic113 (1 review written)

Bulb are fab (they must be I've been with them a year now). I’ve saved loads by joining them and to celebrate my anniversary of joining Bulb and to say thanks for being with them for so long, they’re doubling the referral reward for the next week. They will give both you and me a £100 each when using my referral link  Only valid until 11:59pm on Wednesday 9th January 2019. What’s not to like? Bulb are the best energy company around. Happy Saving… Read Full Review

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★★★★★

“1 Year As A Bulb Energy Customer”

Written on: 11/12/2018 by NorrieW (1 review written)

I've been with Bulb for over a year now and having had no issues whatsoever I still thoroughly recommend them. Their tariff remains competitive and transparent and it's nice to use 100% renewable electricity. To celebrate my Bulbiversary (1 year with Bulb) they’re doubling my referral rewards from Thursday 13th December to Wednesday 19th December. Sign up to Bulb during that period via my referral link and we both get £100 FREE ACCOUNT CREDIT on your switch date… Read Full Review

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★★★★☆

“Been with Bulb for 12 months ”

Written on: 25/10/2018 by Pebbles76 (1 review written)

British Gas customer for years but with the many price increases I decided to go online and compare who the cheapest supplier was . That’s when I discovered Buleb was coming in way cheaper than the rest. Didn’t switch through the comparison website as found out if you used a link you could receive £50 credit. Very smooth switch over as once you complete your details bulb does the rest. I absolutely ❤️ bulb and very happy to say I’m saving £550 a year by switching gas and electricity… Read Full Review

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★★★★★

“Simple, Straightforward, Smart”

Written on: 18/10/2018 by Hannahdavidson (1 review written)

Nearly 2 months since my swap and all going well - refund through from Eon and enjoying the Bulb life! Really sraightforward switching and no complicated tariffs that leave you questioning whether you got the best deal! No contract to worry about so if you do find a cheaper deal at any time you can walk away without penalty and they pay any penalties you're hit with if you leave your current provider early! Nothing to lose! … Read Full Review

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★★★★☆

“Not just a £50 Bonus but also cheaper all round.”

Written on: 24/09/2018 by Veeveebeen (1 review written)

As only a recent joiner, when Bulb recently announced that they were raising their prices in November, I checked again to see how they compared with the other 'big 6' and they are still working out cheaper! With £50 credit for every new joiner who goes via a referral too, that should more than cover it and then some. Decide for yourself by going on comparison sites though as you have nothing to lose. Move and there is no penalty. Join and they pay any penalty imposed by your current… Read Full Review

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★★★★★

“Switched to Bulb and haven't looked back”

Written on: 22/09/2018 by 152Porterfield (1 review written)

I switched to Buld in July and so far haven't looked back. Yes they have recently announced price rises but so have most of the other energy providers. I will still be over £20 a month better off after the rises. My monthly bills have so far reflected my quote when I joined. Bulb uses greener, renewable energy and charges no exit fees. This to me shows honest as they are not trying to tie you in and make it difficult to leave. It took exactly 21 days to switch to bulb with no hassle. Bulb will… Read Full Review

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★★★★★

“No complaints!”

Written on: 11/09/2018 by Pascalovic (1 review written)

The switch, the price, the customer service, the app - everything is smooth and easy! Definitely recommend. you can use a referral link to sign up and get £50 credit! … Read Full Review

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★★★★★

“At last!”

Written on: 30/08/2018 by eddduck1948 (44 reviews written)

At last I have found a energy company with simple tariff structure. Prices are OK and now I haven`t got to keep signing up for a new contract each year. (Also i felt pressurized to get a smart meter from my previous company. Also I found out that my previous company fixed prices were more than Bulbs.) Dealings with Bulb have been excellent and they added my wife easily. Billing is clear and concise. Well done Bulb… Read Full Review

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★★★★★

“Bulb energy £50 cashback using friend referral code”

Written on: 18/08/2018 by Mike01204 (1 review written)

Just switched to bulb after searching for the best deal I can find. The £50 cashback they are offering makes it even better. You can also earn another £50 for each friend you refer as well. You will earn £50 credit to your account when the switch has completed. The money can be used towards paying your energy bill takes 2mins to sign up, then they will give you your own referral code. You can keep track of all your referrals through the website. The number of referrals you can give is… Read Full Review

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★★★★★

“Better than all the rest - seriously!!!”

Written on: 17/08/2018 by sarahpattison (1 review written)

Over the years I've tried most of the Big 6 Energy Providers and experienced levels of poor customer service plus become accustomed to arbitrary price hikes.My latest fix with First Utility ended in April so I decided to do a price comparison and found Bulb to be the most favourable with good customer service feedback. Their website is user friendly & obtaining a quote took seconds. The switch to Bulb was friendly and efficient with regular e mail updates. Bulb will even pay your current… Read Full Review

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★★★★★

“Renewable power for low price”

Written on: 01/08/2018 by brooks1379 (1 review written)

This company has been good value for money. They answered my calls very quickly (in seconds) compared to 20-30 minutes with my old company. They paid my exit fees to my energy account within minutes of me emailing them my final bill. It took minutes to apply online and they dealt with my old supplier. I also got £50 credit for using T link. Invite your friends to save CO2 too and we'll give you both £50 when they sign up through your link to say thanks. … Read Full Review

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★★★★☆

“Competitve Prices & Good Reviews”

Written on: 24/07/2018 by JasonYoung (1 review written)

I researched various companies (no doubt like you are doing now reading this post) and found bulb to have both reasonable prices and good reviews. And a bonus was the £50 credit if you use a referal link. I changed to them a couple of months ago and everything went smoothly. The website is really easy to use In my opinion they are worth a try and well worth the money. … Read Full Review

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★★★★★

“Highly Recommended. Get £50 Credit Here!”

Written on: 22/07/2018 by Annika327 (1 review written)

Highly recommended - great prices, easy to communicate with / switch and received a £50 Bulb credit from a new Bulb customer who posted a review. So, I'm doing the same thing myself. … Read Full Review

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★★★★★

“ABOSOLUTELY LOVE THIS COMPANY!”

Written on: 03/07/2018 by nicolamcdonald (1 review written)

ABSOLUTELY love this company, not only are they extremely prompt and haVE fantastic customer service, the really know how to reward their customers, plus, they are 100% renewable energy. love that! if you sign up via my link, the will award your account (also mine) with £50. Who doesn't love free money??  HAPPY MONEY SAVING with this fantastic company!!… Read Full Review

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