Grass catcher is 3 cm too narrow, & this S&J isn't S&J!!

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Lynchpa263's review of Spear & Jackson SPJBC28

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“Grass catcher is 3 cm too narrow, and this S&J isn't S&J!!”

Written on: 11/05/2019 by Lynchpa263 (1 review written)

I was excited to use my new mower, and all was well in putting it together until fitting the grass catcher. The distance on the mower itself between the prongs to receive the grass catcher is 22 cm, but the distance on the prongs on the grass catcher itself is 19 cm. There's no way for it to fit.

I called the Spear & Jackson customer support number on the manual. They told me I had to call a company called Cleaver, as S&J didn't manufacture this mower!
They said S&J is a brand name that includes different manufacturers. So though it's branded as S&J, it isn't S&J. And the customer support number on the manual cannot be used!

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