J Parkers Reviews - www.jparkers.co.uk

★★☆☆☆
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Latest Reviews

★☆☆☆☆

“Ordered agapanthus plants which didn’t grow on. I...”

Written on: 02/07/2022 by Trueblue49 (1 review written)

Ordered agapanthus plants which didn’t grow on. I am an experienced gardener who knows how to grow on plants. I complained to Parker’s asking for new plants or refund of my costs. Getting nowhere with them. I certainly won’t order any plants from them. Nil customer service… Read Full Review

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★☆☆☆☆

“Do not use!”

Written on: 02/07/2022 by IainPedrick (1 review written)

I ordered the Calibrachoa Million Bells MIX, x24 Mixed??? They were ALL RED!!!… Read Full Review

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★☆☆☆☆

“plants all died”

Written on: 28/06/2022 by Yahirw204 (1 review written)

Am experienced gardener for 40 years, saw this firm had some plants I could not find anywhere else, ordered some, and a buddleia described as a 'bushy plant' sent. The buddleia was in a tiny seedling pot, and a stick with 2-3 leaves seemed to have no roots. I tried to revive it soaked in water put in compost but no sign of life at all. Never had a buddleia die on me ever. Bought 3 poppies different to ones in my garden which self seed and I do not have to bother to even try to grow those… Read Full Review

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★★☆☆☆

“Was told my dead plants were dormant”

Written on: 16/05/2022 by Toscabird (1 review written)

I ordered some plants from J Parker’s in the autumn and one of the pots had nothing but a bug in it. The others looked like dead plants. I was told they were just dormant and would revive. Also received a twig with no sign of life. Now May and the only thing that ever grew out of any of these was a weed. Strangely enough, absolutely everything I have purchased from another well known company has ‘gracefully’ grown and flourished. Guess who I will never buy from again!… Read Full Review

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★☆☆☆☆

“Worst plant order mail service I have ever experienced”

Written on: 09/05/2022 by JoanneDArc (1 review written)

I ordered roses and some gaura plants. The delivery period advertised was 21 days. I received the guara after about 28 days, they were pot bound and very dry, 4 out of 12 plants had many broken and damaged areas and eventually died. The roses, didn't show up after 5 weeks. I wrote to the contact me area of the website several times, but no response. finally I called J Parkers and they advised me that they had no roses. So basically J Parkers have had my money for 5 weeks, they have never… Read Full Review

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★☆☆☆☆

“Dead on arrival”

Written on: 09/05/2022

I ordered three anemone plants and on arrival had trouble distinguishing which might be plant, dead twigs or compost. They are an absolute joke. I wish I had read some of the reviews before buying from this company. On examination I could see one tiny green shoot on one “ plant”, so hurriedly planted in the hope that there was some life there. The other two are dead! I phoned Customer Services and had an apology and was told 2 new plants would be sent. These haven’t arrived yet but I’m… Read Full Review

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★☆☆☆☆

“Continually awful and unacceptable”

Written on: 05/05/2022 by veryniceperson (1 review written)

Never again. I have been let down several times by them. Dreadful customer service. Problem is with growing plants where they send out half dead plants and then won't replace. I bought a pack of 2 peonies this year for £15.98. The bag only contained one. It was just a dead piece of wood. I did plant it but dead is dead. another time hey sent out wrong geranium. Wouldn't replace. JUST AVOID… Read Full Review

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★☆☆☆☆

“Ornamental Grasses mixed”

Written on: 02/05/2022 by dillenschneider (0 reviews written)

I ordered 3 packs of 5 so would have expected to have no more than 2 or 3 of each grass species and not 5! I am creating a new garden with a variety of grasses to showcase different colours, shapes and size but am unable to do this without some form of information. No info on the pots and one grass didn't even have a pot! I would also like to point out that your website states that these grasses are classified under the subtitle of ‘medium perennials 61-85 cm’ (presume height?) but… Read Full Review

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★★☆☆☆

“Poor quality plants and customer service ”

Written on: 30/03/2022 by Sawyer375 (1 review written)

Ordered a number of plants which on arrival were potted up and watered regularly. Vast majority eventually died. Also noticed no order history on my account of these. Numerous emails sent and not answered also couldn't get through on the phone. Won't be ordering again. Lost a good customer!!!… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“Terrible customer service”

Written on: 14/03/2022 by Kaiya413 (1 review written)

Ordered 2 trees from Parker’s should of been 80 -100 cams including the pots. When they arrived one was 53cm and one was 57cm including the pots nowhere near as big as they should of been. I emailed Parker’s straight away and they came back and said ‘ the size includes the pots, not just the size of the plant’. I explained that I was aware of that and had measured including the pots and had photos and video to prove it and since then I have heard nothing ! I have emailed twice since and… Read Full Review

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Andypx's Comment

Written on: 25/03/2022

I've just ordered from them, I received a dead plant which they have replied 'just needs time to grow'

Hugely dishonest

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★★★★★

“Good customer service”

Written on: 01/03/2022 by Steve-0027 (2 reviews written)

I've been used J Parkers a few times since last year, And I honestly can't complain about the service I've received... If the plants have turned up damaged or not in a very healthy condition.... J Parkers have always replaced them ... So to me that warrants the 5 stars... Staff are always polite and friendly in any e-mails I've received... Ref complaints.... Or general questions… Read Full Review

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★☆☆☆☆

“Garbage, don't waste your money, avoid this company, ”

Written on: 14/11/2021 by JacquelineWhel (1 review written)

Absolute rubbish, don't waste your time or money on this website. I thought they were a reputable company but after a long wait I received £50 worth of shrubs and I have never been so disappointed in my life. They were just bits of twig in dried up tiny pots. If I had seen these in a garden centre I would have thought that they were ready for throwing out and walked right past them. After complaining I did eventually receive 2 replacements but these were in a worse state than the first lot and… Read Full Review

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★☆☆☆☆

“Load of rubbish ”

Written on: 11/07/2021 by Gmayes (1 review written)

5 orders 3 replaced waited ages poor quality products last order just flowering now wrong type will be using local garden centre from now on… Read Full Review

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Was this review helpful? 4 0
★☆☆☆☆

“AVOID DO NOT WAIST YOUR MONEY”

Written on: 19/03/2021 by BARNIRUBBLE (1 review written)

This is the 2nd time I have bought from this company.First time hardly any of the plants survived.I thought I would give them the benefit of my doubt.how wrong could i be.This time the plants they sent were no more than bits of twigs in tiny pots.NEVER BUY FROM THESE AGAIN. YOU HAVE BEEN WARNED,DONT WASTE MONEY ON THEM go to the local garden centre instead.where you can see what you are getting.If I had seen these out,I would have walked straight by,thinking they were ready to be thrown out.I… Read Full Review

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★☆☆☆☆

“Dried up plug plants received”

Written on: 19/03/2021 by cwMiller374 (1 review written)

20x young plants arrived dead, shrivelled with roots all dried up. Called J Parkers twice; fobbed off. Emailed - they claimed not to have received the email. Emailed again - fobbed off. It seems the plants took four days to reach me and I assume that the condition was a combination of poor quality dispatch exacerbated by poor courier conditions. However, this is no excuse for them not to honour their legal obligations under the Sale of Good Act. Just ignoring my complaint, which was… Read Full Review

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Was this review helpful? 5 0
★☆☆☆☆

“Please don not waste your money ”

Written on: 08/06/2020 by Leilani1965 (1 review written)

Plants arrived half dead most with no leaves at all. Poor customer service they refused to collect the faulty plants, saying they do no have to under the distance selling regulations which is not the case… Read Full Review

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Was this review helpful? 8 0
★☆☆☆☆

“Paid 30 pounds for 18 9cm pot grown perennials. Dead...”

Written on: 06/06/2020 by Daxo180 (1 review written)

Paid 30 pounds for 18 9cm pot grown perennials. Dead on delivery. When I told them about this they asked for photographic evidence, by email. Then explained to me that the crispy brown bits were in fact last years growth and that they are healthy and I should plant them on. Utter nonsense and quite insulting. But what a great way to make money, if you are without morals. A disgrace to the horticultural world. The overcomplicated communication policies are clearly in place to put you off… Read Full Review

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Was this review helpful? 6 0
★☆☆☆☆

“Didn't get what I paid for.”

Written on: 26/05/2020 by DawnBea (1 review written)

Purchased 3 peony roots online and planted them. Peonies take a year or two to flower. After 1 year, one of the peonies had flowered, but it was the wrong flower. It might have been a fluke, so I waited ANOTHER year. This year, a different root also flowered and it is the wrong flower! Emailed and Facebook messaged, and been ignored. I’ve been waiting for 2 years, and then some for a reply at least (sorry it’s not our problem, or we got your email and we can’t do anything about it), but… Read Full Review

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Was this review helpful? 7 0
★☆☆☆☆

“Awful quality plants and expensive”

Written on: 06/04/2020 by JakaylaBlackburn (1 review written)

I spent £126 on shrubs, received early April. Nine were bare rooted and had clearly been removed from growing medium months ago. The roots were shrivelled and the stems, which were all hard and dead, had been cut back to 30 cms as if they were raspberry canes. This is so wrong for the shrubs in question which should have delicate arching branches. The 'tree', Malus John Downie, was pot grown but had been given the same treatment. Two spindly stems, 60cm high, go out at 45 degrees which makes… Read Full Review

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★☆☆☆☆

“roses”

Written on: 03/10/2019 by Skylar333 (1 review written)

ordered bare root roses.fragrant cloud x 3 Arthur bell x 1 cream abundance x 1 super trouper x 1 your beautiful x 1 the roses came in a clear plastic bag,roots not wrapped as advertised. on two of the roses the stems were split,so taped them up and hoped they would survive.some of the stems were dead in some of the others,so cut this out. the fragrant cloud has no fragrance what so ever.as do all the others.super trouper has a slight fragrance,so I was palmed off with some old rubbish they… Read Full Review

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