No idea - clueless. Don't waste your time.

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MJeane's review of Endsleigh Garden Centre, Ivybridge

“No idea - clueless. Don't waste your time.”


written by MJeane on 29/08/2022

We went to this garden centre today (28 August 2022) to buy a couple of reasonably large value items, not wanting to buy them 'sight unseen' online.

The garden centre seemed pretty moribund, with uninterested staff and just not that many visitors, considering the size of the place, wandering around as if bored. Obviously it was once a thriving place as there's a large and varied stock - but it seems to have gone downhill in recent times.

We asked for the first large item we wanted, after having hunted for some time for a member of staff. The staff member we finally found was distracted and had no idea where what we wanted could be found. He tried phoning other members of staff, but didn't get an answer. Finally he took us to where, he said, the item would be if they had it, and then said that obviously it was out of stock as there was nothing there.

We later found the item for ourselves, but there was only one and it was poor quality. In same area (large items) there were two other items on display which were damaged (a wooden bench which had a large split in it and an outdoor storage chest with a malfunctioning hinge).

Every item in the store which we checked (because we were considering buying it) had a price higher than the online price (same brands) from other sellers.

To add insult to injury, when offered a store card which we accepted, one of us (a male, retirement-age, ex-soldier dressed in smart casual wear) was asked if he was "Miss, Mrs, or Mr?".

Never again.

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