Garden furniture -Curva sofa set

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sjMacKay36's review of Dobbies - www.dobbies.com

★☆☆☆☆

“Garden furniture -Curva sofa set”

Written on: 03/07/2019 by sjMacKay36 (1 review written)

This furniture comes with lots of warnings on the pamphlet enclosed-one states the legs should all be on the ground!
Ha impossible!
Where the legs screw in the welds are so bad that instead of being flat you are screwing into a randomly raised surface meaning the legs can never be level!
The legs should be screwing in to a flat frame- if you have the right legs that is - the legs supplied for the table were 3 of 1 kind and 1 of another!
Then when you come to report the problem the phone no on the documentation is "not available".
Working harder - you then pursue customer services via Google and find there is no number to call-you have the palaver of having to write an email with name age address "are you a robot" etc.

The auto response email says the turnaround time should be within 2days.
We've already waited a month for the incorrect delivery!
The product quality is dire and the customer service insulting.
On the website it says you should repackage the product with all it's original packaging and labels for return.
We really haven't got time for this !
Don't bother with this company-unless you have plenty of time and can afford to waste lots of money!

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