Dandy's Garden Centre Reviews - www.dandystopsoil.co.uk

★★★★★
4.6 / 5
95% of users recommend this
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Dandy's Garden Centre - www.dandystopsoil.co.uk
Dandy's Garden Centre - www.dandystopsoil.co.uk
Dandy's Garden Centre - www.dandystopsoil.co.uk

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Latest Reviews

★★★★☆

“fresh lawn turf with premium quality and reasonable price”

Written on: 14/05/2021 by EstellaChristen (5 reviews written)

Bought the Turf and grass seeds for my home garden. It's a fresh lawn turf with premium quality. Product delivered safely and well packed. Shipping process is very fast and reasonable price. Also, customer support service is amazing. They are very attentive and helpful… Read Full Review

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★★★★★

“Lovely company to deal with.”

Written on: 10/11/2020 by Buchananga397 (1 review written)

Great to have dealt with Dandy's throughout lockdown. Really helpful team. Socially distanced delivery and really great topsoil for my veggie patches… Read Full Review

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★☆☆☆☆

“OroGrow enriched topsoil ”

Written on: 02/10/2020 by agnieszkazurek (1 review written)

Bought recently enriched ProGrow topsoil. It was supposed to be 5mm screened. Firstly there were lots of big stones, secondly it wasn't soil at all. It was brown/greyish sand. I will not put in my garden, complete waste of money… Read Full Review

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Dandyssaleteam's Response to agnieszkazurek's Review

Written on: 10/11/2020

Hello, thank you for your review.

We are very sorry to hear this. If you could please pop us a quick email with your order number, any previous email correspondence/your initial complaint we will look into this for you.

Many thanks.

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★☆☆☆☆

“Very disappointing and no apology”

Written on: 17/08/2020 by MariP (1 review written)

We bought a bag of Dandy's VegeGrow® Topsoil for vegetables for a brand new raised planter. The bag cost £104.90. I sowed seeds but the planter was soon full of pigweed. I read the smallprint regarding the fact that you cannot guarantee organic compost is free of seeds. However, the planter was so full of the weeds, which grew very quickly to be very large, and which overpowered everything I had planted, that the only option was to remove everything from the planter. The problem was not… Read Full Review

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Dandyssaleteam's Response to MariP's Review

Written on: 10/11/2020

Hello, thank you for your review.

We are very sorry to hear this. If you could please pop us a quick email with your order number, any previous email correspondence/your initial complaint we will look into this for you.

Many thanks.

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★★★★★

“Excellent service, fantastic soil and compost!”

Written on: 17/05/2020 by Wellsrj1948 (1 review written)

Jumbo vegeGrow Topsoil Superb! Great product, my veggies are coming on great. I highly recommend this product and company. Despite a very challenging time this company delivered my order on time. The delivery driver kept to social distancing and was polite courteous and very helpful. Superb service and will definitely order from you again, I'll certainly spread the word as to how brilliant you are… Read Full Review

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★★★★★

“Fabulous compost and great service esp during lockdown ”

Written on: 03/05/2020

I was very pleasantly surprised by just how rich and black the compost looked, all planted up in our green house now! Very nice compost to deal with. We will definable use them again in the future… Read Full Review

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★★★★★

“Fabulous service and wonderful products”

Written on: 23/07/2019 by LucyCien (2 reviews written)

Really so very pleased with the service and goods I received from Dandy's. The staff were extremely helpful advising me on a number of queries and delivery was make the next day, lifted over the hedge straight into my garden. Although the price was cheap enough anyway I actually received a 20% discount on one of their super saver flash sales which made the topsoil I purchased an absolute bargain. Really just very pleased and would not hesitate to order again. This company go above and beyond… Read Full Review

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★★☆☆☆

“TURF QUALITY VERY POOR”

Written on: 12/07/2019 by 109Scott (1 review written)

Firstly lets put this into perspective, I am a qualified horticulturalist and have been working in the industry as a landscaper for over 35 years. Just so you know I am not a disgruntled amateur. In the main the service for all the other products I ordered was spot on and I would recommend that you buy these, Soil, Bark and Gravel. Turf - The so called premium turf was ragged, thin and brown, I wasted over a quarter of it. Their response was I'm sure it will turn out fine, they missed the… Read Full Review

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Katiefromdandys's Comment

Written on: 23/07/2019

Thank you for taking the time to leave your review.

We are very sorry that you were unhappy with the quality of turf you received. As discussed previously, this particular batch was not typical of our turf which usually is of the highest quality.

Our offer of a full refund or replacement still stands, so please let us know if you would like us to proceed with either.

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★☆☆☆☆

“Bad Service”

Written on: 09/05/2019 by Royieuan (2 reviews written)

Bad service. I ordered two extra-large bags of slate on line and requested a delivery date when I made the order. After a number of days I contacted Dandy’s to confirm they were delivering on the planned date and they said yes, I also requested on the phone if I could have it delivered earlier if possible and they said they would phone me back … which they did not  The day before the planned delivery date I contacted Dandy’s to confirm they were still coming as I have arrange for… Read Full Review

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Katiefromdandys's Response to Royieuan's Review

Written on: 23/07/2019

Thank you for taking the time to leave a review.

Please accept our apologies that on this occasion we failed to provide you with our usual high levels of service.

I am pleased to report that, following the purchase of two brand new delivery vehicles, we are back to a 2-3 day lead time on deliveries.

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Royieuan's reply to Katiefromdandys's Comment

Written on: 23/07/2019

Does not help me as I am out of pocket for £60 after you gave me your word :(

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★☆☆☆☆

“Overcharged for delivery”

Written on: 28/02/2019 by AbbyCrowley35 (1 review written)

I specifically called and ask if they combine delivery and was told 'Not possible' because they will ship my order on two pallets even though additional items where 5 bags of mushroom compost. Well it arrived on one pallet. Poor business practice… I paid £46 for delivery by the way… Read Full Review

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Katiefromdandys's Comment

Written on: 23/07/2019

Hello, thank you for taking the time to leave a review - apologies for the late response.
Could you possibly email your order number and/or full name and address over so that I can look into this further and provide you with a refund for the second delivery charge?

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★★★★★

“Bulk bag of lawn topsoil”

Written on: 11/05/2018

Lovely and easy transaction online good value for money the topsoil is very good and as I had previously bought some bags from a garden centre which had stones and rubbish in was very pleased to see extremely little debris amongst the soil Would recommend to any one wanting bulk delivery’s of soil Delivery was on the day specified and truck driver was very helpful putting soil as close to our back gates as possible Shame they don’t have any garden centres close by Thankyou Dandys… Read Full Review

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★☆☆☆☆

“Poor Service and Communication”

Written on: 09/02/2018 by andylloyd0808 (1 review written)

We have bought from Dandy's Top Soil a couple of times previously and never had any problems but when we came to order last week, our postcode is no longer eligible for free delivery. After speaking to someone on Facebook chat, they said on this occasion they could give us a code for free delivery which was great. I made an order for gravel that I needed for this weekend to be delivered yesterday (Thursday). When I got home, there was no gravel. I immediately spoke to someone on the website… Read Full Review

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★★★★★

“Great Company - fab products, fast delivery.”

Written on: 10/10/2016 by Cunningham82 (1 review written)

Ordered on a Thursday morning, took advantage of a free next day delivery offer and had the topsoil delivered to the end of my driveway on Friday afternoon, ready for me to use on Saturday. I am now the very proud owner of an amateur veg plot and awaiting my first crop of home grown potatoes, tomatoes and carrots. Spoke to two members of staff, one before ordering who advised me on what product to order (giving me a 5% discount code as an incentive to buy, so worth a call if you are ordering!)… Read Full Review

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★★★★★

“Very good service”

Written on: 29/06/2015 by JulioHanley424 (1 review written)

Good ordering, good product, good delivery. The lawnmix topsoil, is a good blend at reasonable price. It has done the job well… Read Full Review

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★★★★☆

“Easy process, quality product”

Written on: 22/06/2015 by Evie75 (2 reviews written)

Ordering straightforward, delivery driver very helpful, soil quality great. This is the second time I have ordered topsoil from Dandy's and wouldn't hesitate to do so again… Read Full Review

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★★★★★

“Completely Satisfied Customer”

Written on: 21/06/2015 by Shieldsqy218 (1 review written)

Great customer service and delivery was as arranged.Delivery drive was very helpful with the kerbside delivery, a good ambassador for the company. Will be using them again for future garden projects. Better service and value for money when compared to local garden centers… Read Full Review

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★★★★★

“Great product, brilliant service”

Written on: 21/06/2015 by ClareDobson (1 review written)

Order 27420. The experience of ordering from Dandy's was extremely good. I needed 2 tonnes of compost for my new vegetable beds and Dandy's website was easy to find and easy to use. Ordering was quick and simple. I was able to choose my delivery date but as it happened, a delivery slot earlier in the week became available and I received a telephone call asking me if I would like the delivery earlier. I opted for this, but explained that I would be out and gave instructions for the driver… Read Full Review

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★★★★★

“Always excellent service”

Written on: 21/06/2015

I have now had four or five deliveries from Dandy's: every one has been delivered on time by helpful drivers. The products are excellent and the prices always competitive. Dandy's would be my only choice for garden products. If it ain't broke......!… Read Full Review

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★★★★★

“Black Gold is Gold!”

Written on: 19/06/2015 by dcr1958 (1 review written)

After researching I went for Black Gold and it is proving to be just that Gold!Arrived quickly in strong bag and looks great on my flower beds. I've gone back for more!It has a great texture with no pieces of wood or rubbish. Straight onto the flower bed which the plants seem to like… Read Full Review

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★★★★★

“Excellent”

Written on: 19/06/2015 by Irobins (1 review written)

Purchased 3 large bags of topsoil. Product was of high quality, price was good. Delivery was free with option to chose delivery day at time of ordering. Soil was delivered exactly when arranged. All-in-all perfect… Read Full Review

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