Poor quality, terrible service

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KyleeRomero1974's review of Sofa Workshop - www.sofaworkshop.com

★☆☆☆☆

“Poor quality, terrible service”

Written on: 24/02/2020 by KyleeRomero1974 (1 review written)

We have had an awful experience with Sofa Workshop. We purchased the Eden Sofa 14 months ago and the armrest cushions do not stand upright (never have, never will). I have been in touch with various people at Sofa Workshop since a week after we received the sofa, been told all sorts of garbage (just plump up the cushions!) they sent someone from Fira to my house who said nothing was wrong with it (????) and just today have been told they will take no further action, and basically I’ve just got to live with it.
The sofa looks sloppy, cheap and we are so disappointed. DO NOT SPEND YOUR MONEY HERE!!!

  • Chiswick

    Branch Visited

  • £17””

    Goods purchased & cost

  • Quality of service

  • Value For Money

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