Frank Knighton Reviews - www.frankknighton.co.uk

Frank Knighton - www.frankknighton.co.uk
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★★★★☆
4.4 / 5
From 7 reviews
86% of users recommend this

  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

★☆☆☆☆
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“Terrible”

Written on: 03/01/2022 by LeeAnderson245 (1 review written)

I had a suite delivered and the chair was damaged it was taken away to fix on four occasions and was never rectified ..the issue apparently was the way you sit ...who knew you had to sit a certain way in a chair… Read Full Review

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★★★★★
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“Excellent customer service”

Written on: 19/11/2021 by Juneverri16 (1 review written)

What can I say except I would recommend Frank Knighton Ilkeston to anybody!!! The best customer service I’ve received in a long , long time . I dealt with Mabel mostly, and she was brilliant! Patient, polite and knowledgeable to name just a few of her qualities ! In fact all people I spoke to regarding my order and follow up queries, were excellent. Can’t recommend them enough 10/10 in all areas… Read Full Review

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★★★★★
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“First Class Service”

Written on: 10/10/2021 by SQUISH2030 (1 review written)

From initially ordering the suite to taking delivery it’s been a pleasure to deal with the company and when a problem did arise I.e. a mark on the settee the company reassured me immediately they would resolve this issue to my satisfaction and they were true to their word and the mark has been removed so if you want a company who will save you money and give you a stress free buying experience this is the one for you… Read Full Review

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★★★★★
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“Buying a new suite under lockdown!”

Written on: 17/02/2021

We were looking for a new suite at the beginning of 2020 and were on the point of ordering when we were locked down. Resuming our quest later we found the staff at the Ascot Drive and Ilkeston branches very helpful and considerate. We ended up having a Frank Knighton suite (a 3 seater settee and a 2 seater settee ) and we are most pleased with the quality and the workmanship. Excellent product, excellent advice and excellent customer service!… Read Full Review

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★★★★★
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“Couldn't be better!”

Written on: 15/05/2020 by AnnRainbow (1 review written)

After looking at options to purchase a Parker Knoll suite, we decided on Frank Knighton. The website was good and, although we live in the far north of England and couldn't visit, we liked the fact that it is a family firm. We have not been disappointed. The service has been excellent, very friendly, and the suite good value. Because of lockdown there was a delay in delivery, quite rightly, but we were kept informed about the situation as far as they were able. We received emails and a… Read Full Review

Mazmic's Response to AnnRainbow's Review

Written on: 19/03/2021

I also live in the North East and was unsure about purchasing at such a distance - your review has been very helpful thank you

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★★★★★
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“Three piece suites ”

Written on: 11/05/2018 by Vikingsaxon (1 review written)

On arriving to the shop my friend and I got lost , amongst the giggles the kind gen5leman talked us through 5he village !!! On arrival we found them very helpful and friendly !! Tea at the ready !!! We must have sat on every sofa ! To my amazement I bought the first one that we sat on !!! And now I’m the proud owner of a frank Knighton suite !! The staff on the ground and the delivery was professional throughout I fully recommend them !, and would like to thank all concerned !!… Read Full Review

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★★★★★
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“Frank Knighton Furniture”

Written on: 07/07/2016 by Aussiebrowne (0 reviews written)

Brilliant furniture fantastic staff and customer service second to none! From walking into the showroom to our furniture being delivered nothing was too much trouble. Every member of Frank Knighton is fully trained and know their product . Quality and custom made furniture are the key to getting just the right product. I can honesty recommend this company and know you will be as delighted as we are… Read Full Review

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