Next sofa has lasted 7months, absolutely rubbish

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Next Sofa Reviews
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KimG66's review of Next Sofa Reviews - next.co.uk

“Next sofa has lasted 7months, absolutely rubbish”

★☆☆☆☆

written by KimG66 on 26/10/2022

Ordered an Extra large Lily in plush velvet and matching cuddle sofa- after 6 months the back cushions are sagging and we've bought sofa supports to stop further sagging of the seat cushions

Whilst these sofas look the part, they are made in China and are basically chipboard. Some of that wasn't even properly secured in the frame. 2 technician visits from Castellan their furniture repairers concluded no manufacturing fault bit basically just poorly made and not enough springs to support the upholstery.

Threatened with small claims court they have agreed to a full refund but unit until they have collected the sofas. Now I'm having to look once again for new furniture which involves more cost and hassle.

Didn't expect Next to be so bad but they are truly shoddy.

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