Metro Wardrobes Reviews - www.metrowardrobes.co.uk

★★★★☆
4.4 / 5
88% of users recommend this
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Latest Reviews

★★★★★

“Fantastic Product and Amazing Fitting”

Written on: 09/04/2021

I’ve been a customer of Metro on a number of occasions. Recently I purchased wadrobes for my sons bedroom. Manish the designer was extremely helpful in planning the layout of the wardrobes with many options for us to choose from. The drawings were further refined using computer imaging to show the colour and layout of the wardrobes in the room space. We went ahead with the deposit and the fitting date was scheduled as per our request. The fitters arrived in a timely fashion and commenced… Read Full Review

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★★★★★

“Best customer service”

Written on: 27/01/2021

Really it's an amazing taking service from you. Amazing cooperation. Customer service is great and awesome. Anyone can take service as it's a very good experience… Read Full Review

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★☆☆☆☆

“95% payment made but only 70% work done for months”

Written on: 08/10/2020 by Edmondsonrj144 (1 review written)

They had 2 months time to manufacture the whole house furniture, managed to drop off some before the lockdown in March, put them all up afterwards in April. From April until now, it's either they do not have the parts or the supplier furlough which cannot make the parts. The owner keeps saying I will tell you tomorrow, next week, etc etc. Right now I have furniture with not match colours, worktop with no stone, every single furniture are half done, etc. I am starting to believe this is a… Read Full Review

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★☆☆☆☆

“No service ”

Written on: 30/09/2020 by Olga1234567 (1 review written)

I have paid a deposit of 1250 expecting my wardrobe will be manufactured in 3 weeks time on 23/09/20. I have had a person to check my measurements at my home next day. I have phoned my manager several times then in order to have a final plan to manufacture my simple wardrobe and send a sketch with my measurements. All I have had so far is a promise to send me an email tomorrow/ in 20 minutes time and etc. … Read Full Review

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★★★★☆

“Good product offering ”

Written on: 09/09/2020 by VPStan (1 review written)

Key positives 1.Good product quality 2.Wide range of product offering 3.Adapts to customer needs (eg solution for cupboard in eaves, room dividers etc) 4. Value for money Key areas to improve 1. Speed of execution … Read Full Review

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★☆☆☆☆

“Pointless guarantee”

Written on: 27/08/2020 by EamonnO (1 review written)

I had some bedroom wardrobes installed back in Feb. Initially all was fine, installed on time and looking good. A few months later a problem arose with the built in lights, essentially the switch to turn them on/off wasn’t working. After some back and forth someone came over to have a look, confirmed it needed replacing and promised to be in touch. Since then, nearly two months ago, pretty much nothing. Emails are ignored, promised call backs once someone has looked into it never happen and… Read Full Review

Eamonno's Response to EamonnO's Review

Written on: 09/09/2020

Updated to 3.5 stars

Metro wardrobes have finally fixed the issues I was having, prompted by this bad review from what I can tell.
Fair’s fair though, they have now fixed everything so I’d re-evaluate this review as 3.5 stars. The cupboards are great but it really shouldn’t have taken 2 months and a dozen unanswered calls/emails to get this sorted.

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★☆☆☆☆

“Aggressive service”

Written on: 25/08/2020

The service started well, and the actual wardrobes are fine but: the fitters cancelled the fitting appointment on the morning of the fitting were then 6 hours late for next fitting When they eventually arrived the lead fitter was so threatening and rude to me that I actually had to ask him to leave my home. I had informed the company I would not be able to move my bed out of the room during the fitting. When they came to fit I was accused of lying and was spoken to in such as aggressive way… Read Full Review

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★★★★★

“Bedroom wardrobes”

Written on: 10/08/2020 by Carmor (1 review written)

Hi, I recently had two wardrobes and under the stairs storage fitted and was was happy with the service provided… Read Full Review

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★★★★★

“Excellent service”

Written on: 19/06/2020 by Tristiana477 (1 review written)

we recently bought New House and one of my friend advised me to go metro wardrobe. They fitted my 4 bedrooms with excellent service and great quality. fitting team was so nice and knowledge they working very safely and careful. From quote to fitting all the way them service are perfect. Material are so good. Overall **********. Thank you. Metro team… Read Full Review

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★★★★★

“Super Service .”

Written on: 23/03/2020 by Manjo10 (1 review written)

Just had 3.5 metre wardrobes fitted.They whole team from initial design to actual fitting was exceptional.Great quality for the price .Totally bespoke. Really happy , highly recommended… Read Full Review

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★☆☆☆☆

“Poor service and ultimately terrible value”

Written on: 16/12/2019 by SE10Review (1 review written)

We engaged Metro Wardrobes to supply and fit two fitted wardrobes in our flat. Following a design visit from the firm we attended their showroom only to leave deflated - clearly monthly targets had been met that month - and our initial positive experience was browbeaten by the apathy of the showroom salesman. We went ahead as (at that point) the product seemed to be offering good value for money. Fitting: we were told this would take two days (inc. existing wardrobe removal), and we accepted… Read Full Review

Shilpa1280's Response to SE10Review's Review

Written on: 20/08/2020

i am a repeat customer and we never had any problem.
if they take more days to fit then you have to understand that fitter are working.
might your flat have problem no parking or you not prepared yourself. so might get delay . lol this is Essay you wrote hahahah

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★☆☆☆☆

“lack of communication and no respect for customers time”

Written on: 11/10/2019 by Rothfa467 (1 review written)

So much of our time was wasted and we had to chase the company everytime, would not recommend this company due to the fact that they have very bad customer services and no respect for the customers time. they cancelled on several occasion using blame excuses, and always arrived 4 hours late… Read Full Review

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★★★★★

“Fitted wardrobes ”

Written on: 12/09/2019 by GermanAdkins453 (1 review written)

I was very pleased with the quality of the workmanship and the service. They were timely and efficient and I couldn’t be happier with the finished result. Would use them again… Read Full Review

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★★★★★

“A very decent & genuine company to deal with ”

Written on: 08/07/2019 by morethanyouthought (1 review written)

We have been so pleased with our purchase of sliding doors for our wardrobes. The staff were so pleasant to deal with & really helpful in explaining how the process would work. They have a great choice & knew their ranges really well so they could recommend to us what would go with our colours. We had shopped about before hand so had checked like-for-like prices but found that Metro were by far the best value & their lead times worked well for us. Thanks again… Read Full Review

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★★★★★

“Amazing service & attention to detail”

Written on: 08/07/2019 by Thelondonflooringman (1 review written)

The staff at Metro were so helpful & friendly, they made the whole experience a pleasure. They found me the exact wardrobe sliding doors my wife & I wanted & their price was excellent too. Supply was quick and the whole job went without a hitch. I highly recommend Metro & will be calling them for other rooms we are doing… Read Full Review

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★★★★★

“Beautiful fitted wardrobes”

Written on: 16/05/2019 by ZainRamos1980 (1 review written)

I had 2 bedrooms, a loft room and dressing room fitted recently with sliding and hinged door wardrobes and drawer units from Metro. The staff at Metro were very polite, helpful and professional from beginning until end and I’m really happy with the finished results. The quality and build of the wardrobes is excellent and I did make a few changes along the way whether on the design side or on the fitting and they were very accommodating to my needs. The quality and build of the wardrobes is… Read Full Review

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★★★★★

“Fitted wardrobes”

Written on: 10/05/2019 by kbKidd109 (1 review written)

After a design visit to my home and at least two visits to their showroom, during which I found all staff very eager and helpful and with no pressure to close the deal, I eventually settled on a design that suited my preferences and was considerably cheaper than some competitors. The work was carried out efficiently and quickly, with some minor practical problems caused by the location easily dealt with. The arrival time was later than agreed, but I was kept informed and the work was carried… Read Full Review

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★★★★★

“Brilliant product good service thay are professional ”

Written on: 07/03/2019 by Mohammednafissi (1 review written)

I am very much glad to have found this company They have done beautiful wall drops with sliding doors For 2 of my bedrooms very professional and looking fabulous I like the shoes rake interesting designs Also they made a Tv cabinet which is 3.5 meters long In white, It looks smashing . I sincerely very happy for what I got therefore the Metro Deserves 5 stars M Nafissi… Read Full Review

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★★★★★

“Excellent Service!!”

Written on: 26/11/2018 by patrick1111 (1 review written)

Excellent service throughout from start to finish. I'm happy with my wardrobes from them… Read Full Review

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★★★★★

“Very Happy with the Work.”

Written on: 19/11/2018 by loganlaurel1 (1 review written)

Very Happy with the work. The fitter placed the handles slightly too low and horizontal but Metro wardrobes replaced the doors and re-fitted the handles within the week. Good quality and fitted the bedroom perfectly… Read Full Review

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