Aggressive service

4.4 / 5
88% of users recommend this
  • Value For Money

Guest's review of Metro Wardrobes -


“Aggressive service”

written by on 25/08/2020

The service started well, and the actual wardrobes are fine but:
the fitters cancelled the fitting appointment on the morning of the fitting
were then 6 hours late for next fitting
When they eventually arrived the lead fitter was so threatening and rude to me that I actually had to ask him to leave my home. I had informed the company I would not be able to move my bed out of the room during the fitting. When they came to fit I was accused of lying and was spoken to in such as aggressive way that I felt threatened. This attitude continued with other staff members.
What a shame that a company can have such appalling customer service. Even if the product was satisfactory, I could in no way recommend them.

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