Do not order from this company

Click here if this is your business
4.0 / 5
77% of users recommend this
Click here if this is your business
  • Value For Money

Whitakertw219's review of Distinctive Chesterfields -


“Do not order from this company”

Written on: 22/11/2021 by Whitakertw219 (1 review written)

I’ve had the worst luck with this company. After waiting more than 16 weeks for my order, the delivery was rescheduled 7 times! I should have requested a refund after the second reschedule but I was afraid of having to wait another 16 weeks with a different company. Anyways, once I finally got my delivery, the sofa, which I paid almost another $400 for “white glove” delivery arrived with 6 different areas of damage. After contacting the company regarding the issue they told me to keep the sofa and they’d have another made. Now everytime I try to call or email, I get no response. It’s now been 3 weeks since the last delivery date and I have yet to hear anything. I strongly do not recommend this company. I believe I was beyond patient and tried working with them due to understanding that covid put a wrench in everything but I have been taken advantage of. The lack of customer service from the delivery company and distinctive chesterfield is not acceptable especially for the cost.

  • Value For Money

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
Was this review helpful? 0 0