Deceitful behaviour

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Designer Sofas 4u Ltd
★★★☆☆
3.2
From 93 reviews
55.0% of users recommend this

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Mackenzie2013's review of Designer Sofas 4u Ltd

“Deceitful behaviour ”

★☆☆☆☆

written by Mackenzie2013 on 09/01/2023

Bought a 3 x 1 x 1 £3500.
4 months later buttons coming off leather does not look real as shown and purchased, seats sinking and looks like I’ve had it for 10 years old, cushions seats and back don’t fit and settle correctly, the seat cushions move off the chair when sitting on it.

I’ve complained months ago, reply was they would send Technician out to inspect, I’ve sent numerous emails requesting updates over the months without response, completely and intentionally being ignored.
I find this company to be deceitful behaviour, not actually selling you what you actually ordered.

I am taking my complaints further, with the intention of a full and complete refund with the additional compensation.

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