Delux Deco Reviews - www.deluxdeco.co.uk

★★★★☆
3.6 / 5
65% of users recommend this
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Delux Deco - www.deluxdeco.co.uk

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Latest Reviews

★★★★★

“Brilliant! Camargue modular ”

Written on: 25/05/2020 by Katyaellis (1 review written)

Really happy with our sofa, looks brilliant, and quality is great! Will be recommending to family and friends without a doubt… Read Full Review

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★★★★☆

“Extremely pleased”

Written on: 24/03/2020 by marynetherway (1 review written)

Received my Otto modular sofa a couple weeks ago now, extremely pleased with how it looks and how comfortable it is. Great service… Read Full Review

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★★★★★

“Extremely happy ”

Written on: 14/03/2020 by Laurelstevenson (1 review written)

Extremely happy with our Forza recliner sofa, delivery was on time and sofa looks and feels high quality. Very pleased with service and quality… Read Full Review

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★★★★★

“impressed with the cinema seats and delux deco staff,...”

Written on: 29/02/2020 by jackflincher (1 review written)

impressed with the cinema seats and delux deco staff, seats looks great and quality is brilliant. Delivery guys unboxed and set them up pretty quick, definitely recommend for service and product… Read Full Review

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★★★★☆

“Really happy with my cinema seats, quality feels great...”

Written on: 19/02/2020 by MarcusGulliver (1 review written)

Really happy with my cinema seats, quality feels great and looks excellent as a set of 5 seats. Worth the wait! Date given for delivery was shifted back a few days later than expected, after talking to customer service they were able to explain why, giving a new accurate date and time which was extremely helpful, they took it very seriously. (also compensated by giving me a a care kit.) Professional service!… Read Full Review

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★★★★★

“Excellent”

Written on: 16/02/2020 by adammorton36 (1 review written)

Excellent all round! really happy with our cinema seats, they look great and quality feels brilliant! Above what we were hoping for, couldn’t fault… Read Full Review

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★★★★★

“Fantastic sofa quality and service, the Camargue...”

Written on: 13/02/2020 by Laurenpotter03 (1 review written)

Fantastic sofa quality and service, the Camargue modular sofa took about 12 weeks to be delivered and would say it was worth the wait overall. Although i did have trouble getting through to the company on the phone before ordering when i did they were very friendly and were able to show me the product which was luckily in their showroom at the time on FaceTime. Very helpful… Read Full Review

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★☆☆☆☆

“One year since delivery of a faulty sofa and not sorted”

Written on: 08/02/2020 by Midd65 (1 review written)

We bought 2 leather electric reclining sofas a year ago. Unfortunately my husband didn’t see the tear in the back and dent marks. We rang same day and took ohotos. It’s taken numerous calls and e- mails for them twice to send replacement arms that are wrong material or wrong colour. I am now still waiting a response on a replacement sofa and it’s looking like we will have to take legal action against them. DONT buy from these they do not care about their Customers. Once they have your… Read Full Review

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★★★★★

“Over the moon with my Cloella modular sofa, quality...”

Written on: 01/02/2020 by SarahP.1 (1 review written)

Over the moon with my Cloella modular sofa, quality feels and looks great. Delivery guys assembled it all as scheduled, overall very happy customer… Read Full Review

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★★★★★

“Extremely pleased with my cinema seats, prompt...”

Written on: 31/01/2020 by thomas_kirk. (1 review written)

Extremely pleased with my cinema seats, prompt delivery and updates throughout, would definitely recommend… Read Full Review

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★★★☆☆

“Ordered 6 cinema seats, didn’t go into store but had...”

Written on: 01/01/2020 by Mickholloway (1 review written)

Ordered 6 cinema seats, didn’t go into store but had confidence in the company. My six cinema seats arrived and were put together well by the company’s delivery team... I soon quickly realised the plug for the cinema seats were the Europlug (flat, two pole pins) rather than the correct plug: 3 pin plug for the UK and various other countries. Due to the reviews on the company’s customer service i thought it would a bound charade. To my surprise they acted promptly and the correct plugs… Read Full Review

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★★★★★

“High quality furniture at an affordable price....”

Written on: 31/12/2019 by LisaRunter (1 review written)

High quality furniture at an affordable price. Delighted with my purchase- had help from two members of staff. My sofa arrived on time- was assembled by the delivery team efficiently and looks great!… Read Full Review

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★★★★★

“Great quality and affordable prices- had help from...”

Written on: 29/12/2019 by clairerhodes.08 (1 review written)

Great quality and affordable prices- had help from both guys I dealt with. Excellent service. Thank you Delux Deco… Read Full Review

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★★★★★

“No complaints”

Written on: 14/12/2019 by lucy.cspade (1 review written)

Wanted to review and say that the order i received for the Corner Sofa from Delux Deco a few weeks ago is absolutely brilliant, no complaints. Extremely pleased with the service, start to finish. Delivery team were great and overall very pleased… Read Full Review

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★★★★★

“Good product and service”

Written on: 17/11/2017 by Coughlinsb464 (1 review written)

Recieved my recliners sofas after 10 weeks and they are fantastic. Delivery guys were very careful and considerate. Would definately recommend the guys at Delux who were always helful and considerate… Read Full Review

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★★★★★

“Delux Deco”

Written on: 11/12/2016 by Pollardsm210 (1 review written)

Order 2 sofas in leather from Delux Deco, found the service to be very good, we were kept informed of the status of our delivery from point of order to delivery day, and the delivery team were very good, and did a great job - we are very pleased… Read Full Review

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★★★★★

“Excellent quality products - delighted ! ”

Written on: 08/10/2016 by ruReynolds1984 (1 review written)

After finally going for a munich corner sofa slightly nervously because of some reviews, i now understand. The product is itself really excellent , well finished and really comfy. The type of thing that ive seen in Camerich for double the price. The thing is its all online and you just get emails updates and there's quite a long wait so you are left wondering a bit as to what is going on near the end or after 13 weeks. I can see how some people might have panicked. I wasnt in a hurry and i… Read Full Review

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★★★☆☆

“poor aftercare”

Written on: 22/09/2016 by Bryceq1992 (1 review written)

I bought a floating entertainment unit in january 2016 and received this item 3 months later i installed unit straight away and it looked great just what i wanted.then after approx 2 month a hinge on the flip down door of the unit snapped and burst the wood out on bottom of unit,i contacted delux deco straight away and several time since and have just been fobbed off time and time again,the last email off a guy said there were going to replace botton panel and hinge to make unit good again but… Read Full Review

Deluxdeco's Comment

Written on: 26/09/2016

Dear Customer
As previously advised, the bottom panel has been snapped off through an impact in your home, so we are not obliged to replace this part.

We are however and have advised your that we are offering a replacement panel free of charge. Unfortunately this will take several weeks to obtain and we are in the process of checking stock to obtain the panel to make good your piece.

Apologies this is taking several weeks. We don't actually have spare parts of this nature as it hasn't actually happened previously. We are planning to dismantle a good piece for you to remedy your situation.

Regards

Delux Deco

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Deluxdeco's Comment

Written on: 11/12/2016

The entire unit was replaced for this customer who did agree to remove this review as it is overly harsh.

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★★★★☆

“Great TV units ! ”

Written on: 20/09/2016 by Jerempolar (1 review written)

Bought and Ikon unit for my media room and its looks fantastic. Took around 7 weeks to show up but really solid, well built and a good finish. Happy although sooner would have been a lot better… Read Full Review

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★★★★★

“Really great quality product ! ”

Written on: 17/09/2016 by Debbie678 (1 review written)

I am very pleased at the service although a bit basic but the real reason for the review is my fantastic new sectional sofa. I bought the bevello sectional sofa what is super luxury and i cant believe the prices because you would never get this at dfs or village. Anyway it took about 14 weeks and was set up by the buys from liecester. A real pleasure and surprise as i bought online… Read Full Review

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