Poor Customer Service

Xoom - www.xoom.com
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treasurersrf's review of Xoom - www.xoom.com

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“Poor Customer Service”

Written on: 05/02/2021 by treasurersrf (1 review written)

The first time I was able to send money overseas with no problem. Since then, every time I try tp send, my transaction is canceled. When inquiring as to why, I get no clear answer on the phone. Email states a "security" concern which is pretty generic. Last time was the worse. Person would not work with me as to cause even after all the identifying information was provided.

Guess I'll go back to WU with the higher fees.

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