Written on: 31/12/2021 by K83atie (1 review written)
I ordered 28th for delivery 31st.
Today is 31st no dispatch email so i contact them say has it been dispatched to only be told that there is no stock.
Right ok so why am i chasing you to be told this?
They advised me my currency would not be in stock until 5th jan which is the day i travel
I am told they have redunded me but given its new years eve looking like this will be at least 5 to 7 days.
I now have no currency and and no money for replacement currency
My holiday is ruined. They stop replying to emails once you ask for a manager. Refused to call me as apparently they only communicate via email but after telling me this they stop communication
If i incur any charges related to this order i will report them as this is their issue
They have no interest in customer service when things go wrong
Lack of compassion. I am disabled and left like this. Left hanging with no holiday money.
In tears. Absolutely distraught
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