Not a user Friendly portal

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EddieFard's review of Transfermate www.transfermate.com

★★☆☆☆

“Not a user Friendly portal”

Written on: 16/07/2020 by EddieFard (1 review written)

The online portal is not a user friendly because searching beneficiaries is a nightmare and you are unable to edit the bank detail of a beneficiary if the bank details changed. For this you should open a new account. I have already mentioned these problems to the support of Transfermate Australia but they do not care to fix the problems.

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Eddiefard's Response to EddieFard's Review

Written on: 16/07/2020

There is also another problem. There is no way for you to check the bank account and swift code of a beneficiary. It only shows the first and the last letters or number and it puts x for the other characters. So how should I check and confirm if I am paying to the right bank details.

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