NEW User Experience

4.7 / 5
95% of users recommend this
  • Speed of service

  • Customer Service

  • Value For Money

CelesteVaughan242's review of Transfermate


“NEW User Experience”

Written on: 23/06/2020 by CelesteVaughan242 (1 review written)

As a new user to Transfermate, I was generally happy with the overall experience however I felt the website could be slicker in leading you through the process, and secondly until you specify your transfer you cant see the actual exchange rate.

This is a drawback as I want to convert euro to STG on a regular basis, but wont decide how much until i see the daily rate. The online converter is only indicative and therefore this is something you could improve.

I entered my own bank details - this was a bit of waste of time as when I finally made the transfer I had to go into it anyway, add Transfermate and manually transfer to you.

I would be very rate sensitive - I believe your rates are better than the high street banks, but not as good as a Revoluut card.

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