The Currency Club www.thecurrencyclub.co.uk
Customer Service
Quality of website
Speed of service
The Currency Club www.thecurrencyclub.co.uk
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User Reviews
I Was Not Even Expecting Erib To Release My Money Until I W
terrible platform, took my money, I tried to withdraw .sent email saying I have to pay for tax which I did, the issue could not be solved, kept requesting for more commission , bad treatment . I had to look help from ERIB.IO ., they trashed out everything, recovering my asset, I got everything back and I was relief of the stress I pass through
Speed of service
Customer Service
Value For Money
I Did Paid Extra To Have Delivery Guarantee Guesss
I did paid extra to have delivery guarantee
Guesss.....
You can contact me.
I am no hiding , so if you want a personal feedback send me a mail
Speed of service
Customer Service
Value For Money
Great Process But Used Currency
The service was great, easy ordering, best value available but when the currency arrived it was all used notes.
I have never experienced this before as most exchange provide you with new notes.
All arrived on time as promised, no faults there.
If you’re happy getting used notes then this is a great site.
Bit disappointed myself.
Speed of service
No Delivery On Promised Date
Ordered online and paid 48 hours ago. The EUROS rate was good and I wanted FCS protection. Quite easy to order.
A 48 hour maximum time for delivery was promised so I have waited in today but so far there is no delivery
Even worse the tracking from Royal Mail says the packege is in LONDON .I am in ABERDEEN and the delivery time is crucial.
I am disappointed and unlikely to use the service again, or recommend you to others
Speed of service
Value For Money
Excellent Service
I've purchased travel currency from here a few times now, always a good rate, and arrive on the specified day (remember it needs signing for)
Some say it's 'risky' as you have to make a bank transfer if you don't want to pay the debit card charge, but the transaction has always been seamless and you get a confirmation email of the transfer.
I recommend highly!
Speed of service
Customer Service
Value For Money
Good Service
From the simple order process, the wide choice of availability dates, to delivering the money by Special Delivery the next day at bang on 1300 as specified, this was an excellent example of how service should be conducted.
For context, other web-sites offering good GBP to EUR exchange rates could only facilitate earliest delivery within 3 days.
Minor charge for paying if using debit cards, no charge if using bank transfer.
Speed of service
Customer Service
Value For Money
Withdrawal Issue
I'm very very excited. Days back I found a review forum about how A SSETRECLAi M . 0 RG helped outl in getting back loss funds. However, the firm did a tremendous job and helped me get my money out successfully,
Speed of service
Customer Service
Value For Money
Best Service
What a fast, efficient service. Would thoroughly recommend
Speed of service
Customer Service
Value For Money
£20 To Cancel An Order!!!
Ordered currency and received a confirmation saying payment had been authorised by bank. Heard nothing more until I rang them to find out where currency was. They said payment was from a business bank account which didn’t match name on order. They had made no attempt to contact me to find out about payment. Now they want to charge me £20 to cancel the order. Information about not accepting payment from a business bank account is buried in the small print on the payment page. Terrible service and ‘admin’ feee for cancellation is extortionate. Avoid at all costs!
Speed of service
Customer Service
Value For Money
Excellent Service
Ordered currency with no issues, asked a question to customer service who got back to be in a couple of hours and received currency by special delivery the day I requested for delivery.
Would use again, great service.
I'm very very excited. Days back I found a review forum about how A SSETRECLAi M . 0 RG helped outl in getting back loss funds. However, the firm did a tremendous job and helped me get my money out successfully,
Q&A
How long do they take to get in touch and send you your money?
Hi there..when you place your order they do not actually get in touch afterwards....however...if you order your exchange before 12pm you will get it by the next day as long as it's a working day (not sat or sun)...At the check out you are given several choices for delivery...They are super quick and the package has to be signed for AND it's free p&p....I've dealt with them for years and in my opinion give the best possible rate at the time...Just remember to choose how you want your money..such as large small or mixed denomination..
Cheers...hope this helps..
Hi, once you buy the travellers cheque, and wanted to exchange it back to GBP where can you exchange it?
Your bank or Building society will exchange it back at the rate on the day you exchange the cheque.
Do they transfer funds from Canadian bank account to Australian bank account?
Unsure. Only used Currency Club to exchange GBP to Euros. I have used a company called TRANSERWISE recently to send money overseas. They are far cheap to use than banks. They get good reviews and my transactions were incident free and the company kept me informed throughout the transaction.
How do I order foreign currency?
Log on to the site and create a new account (this is very simple and the website guides you through it). You can then order your chosen currency and pay by debit card. Your currency will be delivered the following working day by Royal Mail special delivery. All very simple and secure. I have used The Currency Club many times and always had excellent service and the best rates.
I have just received £2000 in Euros, £1000 of which are in 100 Euro notes. My bank and exchange shops local to me will not change them (and why should they). Where can I exchange these large notes? I will have to carry my passport around with me on holiday to be in with a chance of changing them in Spain. My holiday is ruined before it has started.
I have never had any problems changing 100 euro notes in Spain, but as previously suggested, only use them for larger purchases. Maybe next time you should request small denomination notes or ask for them not to send you and 100s. The currency club are usually very helpful. Enjoy your holiday.
If I order euros this evening for cm2 6bt when would I expect them to arrive?
My Order to N.Ireland took 3 days provided it ordered before 6pm